I am going to post a bit if a rant here, mostly because I am seeking a better contact of said company and hoping somebody can provide one.
GTurbo: My shop has spent $50k, USD by the way, on their products in the last year or two. So ya we got a little bit of expectations simply due to coin spent.
There main guy Rhys, this guy sucks badly at customer service. I have a question about one of their products and this guy ignores me. He sends me half a sentence with cost and nothing else. I ask questions about the product to clarify before purchase, thousands of dollars by the way, and this guy goes silent. You have a customer (my shop), a business none the less, who has spent a lot of cash on your products, been very easy going, no stress, no hassle and no rush. Bank wire money directly to you as well. Come back to buy more products and get a tiny bit of tech on products already purchased and this guy ignores us!!?? WTAF? This is a no go in my shop and yes it upsets me.
Really nice products GTurbo offers and sells, we love them! Their customer service though blows chunks. They should fire Rhys in my opinion cause this is BS.
So does anybody have a contact higher up the food chain at GTurbo? I have about had my fill of this Rhys guy.
Cheers