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Yeah, the language barrier is pretty bad. Most of the emails I get back from them I can't tell if they are trying to ask me a question or giving me instructions, I'm not sure how they are over the phone it might be better. If tech support can't help in a timely manner you might want to try the "Tesla Style. Firmware and Headunits." Group on FaceBook. The guy that runs it creates custom firmware for the android units. There's also a ton of people with fixes and tips. Hopefully, tech support has an easy fix for you. I wish I could give you some better insight, mine is still a week out.
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It Does have RCA outputs, however, the OEM JBL amplifier gets it signal from a "high-level input" which basically does the same thing just a different type of signal. Even though the OEM radio is made by Pioneer unfortunately there are no OEM RCA pre-amp outputs for the factory amp. It would be a lot nicer if they did wire it that way though.
Looks good. Does everything work? How does it sound compared to the original? What year is your truck?
I have a 2008, everything works well. There were some adjustments in the settings I had to do to get the volume level right ("Cur Vol") but it sounds better than the OEM to me. There are tons of adjustments you can make. I'm still getting used to some of the apps, and there are multiple ways to connect the phone for Bluetooth car play, etc(pic below of Apple Car Play using Zlink). When I get some more time over the holidays, I'm going to see if I can connect the rear monitor. I would think they just used a negative trigger or something to activate the drop the screen but not sure. The video and audio wires seem straight forward. I have the electrical wiring manual for it but I'm still trying to decipher some of the abbreviations for the OEM wiring.
I’m using that Bluetooth relay to run my light bar, rear locker, and compressor.
How do you like it? Any issues? I liked that it also was rated for AC as well (up to 277V I believe) and had slots for din rail mounting.
The software forgets the custom label. Occasionally I have to reboot the iphone to reset the bluetooth stack. Not huge inconvenience considering I didn’t have to breach the firewall and didnt need to figure a mounting solution.
Been there before, those are definitely a pain to troubleshoot since it's the last thing in the world you would think would happen lol. At least you didn't have to rewire anything or ship back a bad unit!
I have an 08 should be the same up to 13 then it changed slightly. Not all plugs from your oem or the new head unit will be used. You want the harness that fits more of your oem plugs than the others. I can take some pics of the leftover harnesses if it helps. I had to wire connect the reverse wire and the rca male female together from the new oem harness adapter to the HU harness. (Colors don’t match btw). Off of the can bus box (orange) there is also a small plug that connects to the bezel for seat belt and air bag status (I didn’t see it the first time). Also before plugging in the harness to the car side make sure the male side plug pins are not bent (sometimes they get crossed and it’s hard to troubleshoot.
PS also to make it easy I put my gps antenna under the center speaker grill just above the radio
yep yours is newer (13-15?) I had a bag of leftover harnesses for different models and years I believe the second pic is the one you need. Did they send you more or just that 1 harness?
