Sounds like a company that no longer gives a crap about customer service. Take the money and run. TWO cases in a row with cracks? What a joke, not to mention all the other "adjustments" that have to be done to cure various issues. If I dropped that kind of money on one, and had to pull it out even once, because they lazily overlooked something that could be seen with the naked eye, oofah, would I be pissed. Maybe they need to include some JB Weld, and a bungee cord with every order.
I was, previously, a potential customer. However, stories like these have eroded my confidence.
I was, previously, a potential customer. However, stories like these have eroded my confidence.