I'm not hurting as badly as those of you awaiting turbo orders. I'm in for only a bushing press kit for $300 (including shipping). My frustration is increased because I decided to do all the bushings and do it right. So I bought all the bushings and hardware and the Harbor Freight 20-ton press, and they've been sitting in my garage since the beginning of July. August is my least busy time of the year, and I was really looking forward to a few days of working on the truck and then taking it out for some long test-loops in the mountains (east coast variants of mountains anyway). The delay at Wits End has denied me one of the things I really enjoy doing, and I'm reminded of it every time I squeeze past the press in the garage.
As others have said, do a charge back. Don’t let it go past the required days to do one (usually 60 days depending on the card). I also ordered a bushing press kit back in July. I even got a shipping confirmation a few days after the order. It’s still pending pick up from July 13th as of today. I emailed him and got a response with a story of how 3 other bushing press kits were shipped then lost in the mail and that he’s had trouble with his local post office because of a strike (?) and he would look into it. I even googled if any postal workers were striking in Oregon and couldn’t find anything recent so I was a little suspicious. I just found it odd that 3 of those could get lost at the same time. Possible but I didn’t buy it personally. I emailed two more times after that and never got a response so I filed a charge back with CC company. It’s unfortunate, I really would’ve preferred to get the press kit.
Do the charge back because getting the bushing kit is highly unlikely. I ordered a set in February that were scheduled to ship at the end of February. Couple of weeks went by and the order remained unfilled. I contacted Wits End and the reason for the delay was this, "The box of 60mm that I got in from my machinist were all damaged from shipping. I had him run another batch and is nearing completion." At the time I gave it little thought. Followup messages went unanswered and I finally did a charge back. Upon later rereading the message from WE left me wondering how these solid metal bushing presses that can withstand tons of pressure were damaged in shipping.