VintageTEQParts.com Order Problems (8 Viewers)

[AgentOrange]

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my question is why you would thank a individual who was instructed by Tie Rod Media in 2018 to stop and no longer Stalk myself and others here on MUD in a very disturbing way .....?


this person has never purchased a part from me and also has a long history of Harassing members both here and other places online like Ebay ..


Fact :

Not to dig too deep into this Matt, and I get where you're coming from if that is indeed true, but how is the OP supposed to be aware of your history with him? Most of us don't follow most personal grudges individuals may have with others or even with most companies for that matter. We're just regular people ordering Land Cruiser parts from the internet. I appreciate the fact you have history with this person, but the rest of us don't know that and are just here looking for advice or giving advice where we can on all things Cruiser related, and some not so Cruiser related. Either way, I hope you and OP communicate and come to an amicable solution

 

[tgortat]

.

my question is why you would thank a individual who was instructed by Tie Rod Media in 2018 to stop and no longer Stalk myself and others here on MUD in a very disturbing way .....?


this person has never purchased a part from me and also has a long history of Harassing members both here and other places online like Ebay ..


Fact :

Well I’m new to this site. I joined about a month ago. I had no idea of the history between you two and knew nothing about the guy. I was looking to see if I could get help with my order, saw his post and simply replied.

 

[Casey E]

Well I’m new to this site. I joined about a month ago. I had no idea of the history between you two and knew nothing about the guy. I was looking to see if I could get help with my order, saw his post and simply replied.

The history if he’s talking about me is him refusing to refund a friend of mine for parts he never received about 7 years ago. The person had to make a bad seller beware thread and it drug on forever and he was finally refunded after about a year. Matt was banned from the forum for making threats during this ordeal.


That’s a quick summary of my history with this kid.

 

[RotDorn]

Matt, @ToyotaMatt
I have tried contacting you via the portal and email, and have yet to receive a response.
I placed an order on 8/23/24 #6035 any chance I can get an update on this?

 

[ToyotaMatt]

Matt, @ToyotaMatt
I have tried contacting you via the portal and email, and have yet to receive a response.
I placed an order on 8/23/24 #6035 any chance I can get an update on this?

hi James

your choke cable order has shipped

thanks for your support

 

[ToyotaMatt]

.
NOTE :

- due to member that made thread post's #14 & #23 , who has no previous order history of any kind .

- i will no longer reply to this thread or any other thread in this forum other then the one titled Communication Portal 4.0

- i have blocked this thread from view

- please MUD PM me with any questions you may have , make sure to post your order # in both the PM title & your initial post , this will allow me to provide the best customer service i can in the most efficient manner as well

Thank you for your cooperation & understanding ..

.

Communication Portal 4.0 ..

hi , - i did not know to look down and notice how thick the SH#T was as in order-back log , because i never knew i had to , and nobody mentioned i should ... :confused: - this is not a excuse , it is simply what occurred , bottom line .... - i had not logged onto mud for almost 2 weeks...

forum.ih8mud.com

@woody
@yotadude520 ​

 

[CruiserNavy]

hi James ,

your order has been shipped

thanks for your support ..

Package tracking still shows “Awaiting Dropoff at USPS”…when will USPS receive the package to ship it to me?

 

[AtkPlt64]

ToyotaMatt looking for an update on my order. Order number is 6072 placed on 09 Sept 2024. Please help.

V/r
Bob

 

[Gerhard O]

Update/Full disclosure:

I made a post. Matt called me 30 minutes later give or take 2 minutes. Super cordial, professional, and dare I say even apologetic. Short version - he fixed it. Stop reading here if that’s the important part for you.

Longer version - Matt went into his stock, sent photo/video of the part I ordered, the shipping label and package, even updated the shipping address as I’ve moved since the order was placed. Incredibly easy. I cancelled the CC dispute; my bank will sort things with his bank, USPS shows delivery scheduled for Saturday, 8/31. Everything ultimately ends up as a win for all parties involved. I’ll post an update when the package shows up because we all enjoy closure.

Even longer version - would I do business with the site again? Yes. Would I call Matt direct after ordering knowing how the business works and the backlog he’s sorting through? Absolutely. But I have the luxury of having that phone number now (and really hope my project is actually complete, but I know we’re all full of s*** when we ever say we’re “done”). Matt and I had a bunch of good conversation, I suggested he update the website/contact us page to include instructions or a link to reach out here on the forums vs email as it seems more efficient for all parties. Is that my job? No. Would it have simplified things in my case? Probably. Do I think the regular customer needs to play internet investigator to complete an order? No. I’m by no means trying to drag Matt or the business down but if everyone ends up better with some honest, grown up conversation and improvement we all win in the end. Especially if parts in stock get shipped to projects in progress. Unless you all just enjoy the to do list…

I’ll keep everyone posted on delivery. No I wont hold him responsible for USPS, we ALL know better than that.

Never had an issue with USPS. Great service from them. Wish our postal service was anywhere close to them

 

[ebb6]

I recommend staying away from vintageteqparts.com, I have been scammed as have many. Now that this has caused me lost time and frustration, including possible money I am happy to warn others off.

 

[TercelTime]

Hey @ToyotaMatt,

Order # 6460
Don't mean to bother, this is the only place I can find ya. Are you located in Illinois? I got a tracking number from usps it says its coming from IL, and this is the only thing I remember ordering recently. Can you confirm if this is you? Should be an Fj alternator connector, tracking # 9234690369062203191214.

Thanks,
Mason

 

[ToyotaMatt]

Hey @ToyotaMatt,

Order # 6460
Don't mean to bother, this is the only place I can find ya. Are you located in Illinois? I got a tracking number from usps it says its coming from IL, and this is the only thing I remember ordering recently. Can you confirm if this is you? Should be an Fj alternator connector, tracking # 9234690369062203191214.

Thanks,
Mason

the above tracking # is not related to your order with me ?

PM sent now

please check your PM in-box ,

thanks ...

 

[ebb6]

I recommend staying away from vintageteqparts.com, I have been scammed as have many. Now that this has caused me lost time and frustration, including possible money I am happy to warn others off.

 

[ToyotaMatt]

I recommend staying away from vintageteqparts.com, I have been scammed as have many. Now that this has caused me lost time and frustration, including possible money I am happy to warn others off.

Matthew ,

claiming you were scammed ? Really ...

you asked me to ship your fitting on Jan 17th .

i could not make your deadline at that time in the afternoon that day ...
i let you know i would provide a Refund as you requested below in our PM , this is a screen shot for jan 17th

your refund process on Jan. 25th

Are you saying you did not receive your full purchase cost ( Credit ) back through your merchants original funding source via Shopify billing ?
How exactly how you been Scammed ?


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screen shot :

[ATTACH type="full"]3847524[/ATTACH]​

​

 

[TercelTime]

the above tracking # is not related to your order with me ?

PM sent now

please check your PM in-box ,

thanks ...

Received my connector, Matt! Thanks for doing business with ya. I'm not sure if I'll need anything else, as this is for an 81 tercel with the same connector but I'll give you a holler if I do. I'd imagine it must be difficult running a 1 man show.

Thanks again

 

[ToyotaMatt]

Received my connector, Matt! Thanks for doing business with ya. I'm not sure if I'll need anything else, as this is for an 81 tercel with the same connector but I'll give you a holler if I do. I'd imagine it must be difficult running a 1 man show.

Thanks again

View attachment 3852043

your welcome ,


you have a AL12 Tercel right ?

 

[TercelTime]

your welcome ,


you have a AL12 Tercel right ?

I believe so, 2 door with lifting back glass and sr5