Rant ON:
Trying to decide if I should charge this couple from NY for not cancelling outside our 48 Hour window - would be the full rate.
I already have a $35 deposit they will not get back. They "technically" owe us the balance of the rate due to late notice.
I had to miss the Relic Run because they would not respond or let us know, etc. Was hoping to come down for the evening activities AT LEAST.
They stated via their reservation for a 3 PM arrival.
I waited.
And waited.
At about 4PM - - I called, I texted.
Finally at 7 PM, she was like "sorry our flight got cancelled."
Um . . . you should have known about that many hours in advance of your supposed 3 PM arrival. I also doubt the flight was cancelled for some reason.
They live just north of Central Park . . .come on man.
Trying to decide if I should charge this couple from NY for not cancelling outside our 48 Hour window - would be the full rate.
I already have a $35 deposit they will not get back. They "technically" owe us the balance of the rate due to late notice.
I had to miss the Relic Run because they would not respond or let us know, etc. Was hoping to come down for the evening activities AT LEAST.
They stated via their reservation for a 3 PM arrival.
I waited.
And waited.
At about 4PM - - I called, I texted.
Finally at 7 PM, she was like "sorry our flight got cancelled."
Um . . . you should have known about that many hours in advance of your supposed 3 PM arrival. I also doubt the flight was cancelled for some reason.
They live just north of Central Park . . .come on man.