prompt replies with data and screenshots, you're trying to get some sort of trophy or something...
Those pressures tell me you're over sprung by a bit. Pressure in H should be closer to 9-9.5 in my experience. Being oversprung is good for reducing the pain factor if a failure occurs in the AHC system, but not great for ride comfort when everything is working properly. I don't think it would be super harsh though - just not as cush as it could be.
Since you say the harshness is significant and if I understand correctly, it arrived without anything else in the car changing (no newly added weight, etc...) I'm not sure that's the core culprit.
The air bubbles points to a failing globe, but that's an unusual thing. The lack of damping change points to a bad globe and/or shock and/or actuator/wiring. The bad shock and actuator are pretty uncommon as well. Wiring troubles are high on my list of checks, but they are pretty reliable in giving a code. Looking at the manual it seems possible to have an open circuit on the actuator and get no alarm. There's an over-current alert, but I'm not seeing mention of an open circuit fault. Got a multimeter and a desire to go hunting?
Checking at the BI2 connector (95% sure that's one of the ones in the rear driver quarter bumper area) will tell you if a problem exists from there downstream. That's where we most commonly see trouble in the wiring.
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If the check is good at the BI2 connector, you can move onto each actuator.
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