Yeah, if I pulled that up on a used Toyota/Lexus and saw that...I'd certainly think twice about it no matter how clean.
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That’s terrible. The speculation about engine damage should be removed since it’s running perfectly. Since I think you’ve decided to go with a 200, I would suggest you run, don’t walk, to the nearest Carmax and have them give you a big check for your truck. Then rent something until you find a 200.Wow... Pretty tarnished was an understatement- here's what the Toyota tech at the dealer put into the Toyota service record. It's pretty slanderous considering that the truck is running perfect and is all fixed up by that same dealer: "EXTENSIVE DAMAGE TO THE DIFFERENTIAL ASSEMBLY AND UPPER OIL PAN FROM DIFFERENTIAL BEING KNOCKED INTO THE ENGINE. VEHICLE MAY ALSO HAVE INTERNAL ENGINE DAMAGE FROM THE IMPACT."
Can I get this removed from the history?! That's nuts and completely inaccurate. What should be my next step? Call the dealer service department manager and chew him out and have them correct it?
Ok…has your 4runner been fixed already by Toyota? Or is it still waiting for insurance appraisal?Wow... Pretty tarnished was an understatement- here's what the Toyota tech at the dealer put into the Toyota service record. It's pretty slanderous considering that the truck is running perfect and is all fixed up by that same dealer: "EXTENSIVE DAMAGE TO THE DIFFERENTIAL ASSEMBLY AND UPPER OIL PAN FROM DIFFERENTIAL BEING KNOCKED INTO THE ENGINE. VEHICLE MAY ALSO HAVE INTERNAL ENGINE DAMAGE FROM THE IMPACT."
Can I get this removed from the history?! That's nuts and completely inaccurate. What should be my next step? Call the dealer service department manager and chew him out and have them correct it?
Yeah- truck was repaired at the dealer and I picked it up last weekend. Drove it 150 miles and it runs really really well. I even ran it in 4 hi in a rain storm on the way back. Running like factory new.Ok…has your 4runner been fixed already by Toyota? Or is it still waiting for insurance appraisal?
I say that you keep your 4runner. Get a nice set of skid plate and never look back. Your 4runner is very capable.Yeah- truck was repaired at the dealer and I picked it up last weekend. Drove it 150 miles and it runs really really well. I even ran it in 4 hi in a rain storm on the way back. Running like factory new.
I just called the dealer service department to make a stink and they went back and forth with the service manager who claims they will 100% not change the report in the system for "legal reasons". I would think it's the other way around. And they argued with me that it won't cause any issues selling it- I said ok sounds good- I'll sell it back to you guys and I'm calling the sales manager when they get in to get a quote and have him tell the service manager if it has no impact on the value of the truck. I suppose a less aggravating route is to take it to carmax or caravana but they gave me quote online that's pretty much what I owe on the truck. Gahhhh!
I could also just keep it for 20 years...
Well I appreciate your sentiment and interpretation, my view here is that I paid the dealer $9k to repair the truck and when I picked it up they said it checks out 100% and doesn’t have any issues. I agree with that assessment. So, if that’s the case, why would I need to have a statement in the service history that the engine may have internal damage?I'm side with the dealer after reading most post. The dealer has obligation to report the damage repair. OP is now posting asking dealer to bulge his way or no way. Trying to manipulate his way to switch vehicle because he don't feel responsible to the damage. Overall, when you take a stock vehicle and wheel it, you should owned it if it's damaged.
I'm side with the dealer after reading most post. The dealer has obligation to report the damage repair. OP is now posting asking dealer to bulge his way or no way. Trying to manipulate his way to switch vehicle because he don't feel responsible to the damage. Overall, when you take a stock vehicle and wheel it, you should owned it if it's damaged.
From dealership standpoint, the damage cause engine oil drained. They don't know how far you drive after oil leak. They just reporting what is the repaired from the incident. It's a fair statement.Well I appreciate your sentiment and interpretation, my view here is that I paid the dealer $9k to repair the truck and when I picked it up they said it checks out 100% and doesn’t have any issues. I agree with that assessment. So, if that’s the case, why would I need to have a statement in the service history that the engine may have internal damage?
Well I appreciate your sentiment and interpretation, my view here is that I paid the dealer $9k to repair the truck and when I picked it up they said it checks out 100% and doesn’t have any issues. I agree with that assessment. So, if that’s the case, why would I need to have a statement in the service history that the engine may have internal damage?
But they know exactly how far I drove which was about 50 feet. Accusations of internal engine damage should have some basis in physical reality. Otherwise you could put that on any car that came in past the oil service interval. I don’t want to get into a big argument with folks here. I’m mainly just saying that’s inappropriate and put’s my truck in a bad position despite having nothing wrong with it. Sure the repairs happened. Not trying to hide that at all and that has it’s own impact on vehicle value. But I dont think I should agree to say my truck might have internal engine damage if it does not.From dealership standpoint, the damage cause engine oil drained. They don't know how far you drive after oil leak. They just reporting what is the repaired from the incident. It's a fair statement.
From dealership standpoint, the damage cause engine oil drained. They don't know how far you drive after oil leak. They just reporting what is the repaired from the incident. It's a fair statement.
Consider this. You are driving along the interstate and hit a pothole and have a blowout, possibly damaging the wheel. You take it to the dealer and they put this in the service record:
"Extensive wheel damage and possibly significant damage to the suspension"
Would you be happy about that?
Is it possible that there is damage to the suspension? Sure, but there is no factual basis for keeping that in the record.