"this key turns freely in both directions in the lock, just with no locking or unlocking results"
Already mentioned by others above, but here's some photos:
There's a metal rod that runs from the lock cylinder down to the door lock actuator that is attached by a plastic clip. If that clip breaks and the rod is no longer attached to the lock cylinder then turning the cylinder with a new key won't make a difference.
Top photo:
View looking up and in from the inside of the left front door (door panel and vapor barrier removed). Or another way to say it, you're looking at the backside of the door handle (inside the door).
The rod on the left runs from the door handle down to the door lock actuator. The lower rod with the dark red/maroon plasitc clip runs from the lock cylinder to the actuator.
Bottom photo:
Close up of the plastic clip that holds the control rod to the lock cylinder.
If it isn't clear, when you turn the key in the door lock, the cylinder rotates pushing/pulliing the rod down or up. If the clip is broken and the rod isn't attached, no worky.
Here's a link to a long thread showing complete servicing of the door lock cylinder (which doesn't seem to be your problem); most people would not (?should not) go this far, but it does show how a door lock cylinder works FWIW.
Normally just a blast of a
plastic and paint safe cleaner/solvent (Not Carb cleaner or Acetone), followed by relubing the lock cylinder is good enough IME.
I pulled the DS door handle assembly out to repair a crack in the handle and to check the lock cylinder. I'd noticed that the lock was a bit sticky and notchy so figured I'd look into it. Once I had the cylinder housing in my hand I could see when I turned the key it took half a second to...
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