shocked, yet again
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I buy and sell and decent amount of stuff on ebay Cruiser and other. It's really the poor communication that causes the issues. If JT and others would "communicate", you know a "hey we're really busy it will be a couple weeks before we can get this stuff shipped" that would be fine, most good sellers do this.
If you're going to f ing going to do something try not to be a half assed jerk wad about it when people expect you to do a little better than half assed.
Someone has a quote here someplace that is something like this "most people miss opportunity because it looks like hard work" . If these a-holes are going to be in the customer services business then they should freaking at least pretend to care.
In mid December (12/20) I order $1100 dollars worth of parts for my '78 FJ40 from JTO and here it is the 31st of January and I've only received half of my order. When I called originally I told a man from JTO that I was only an hour and a half of a drive from Charlotte, NC up to Winston-Salem where they're located and that I wanted to drive up to get the parts to get them quicker and to save on shipping costs. Well, the man told me that he would ship the items for free instead of me having to drive up there in my '04 Land Cruiser that sucks gasoline. This sounded great, so I went on ahead and paid for the laundry list of items and thought I was doing well. I have called nine times now finding the same 'round the bush' reply of "it'll be to you in two days."
I am posting this to reinforce the negative feedback that JTO has already received and encourage those that attempt to do business with them in the future to BEWARE!
if that is the case then go for a drive, get your stuff, and carry on. hour and a half is a nice relaxing drive.
It's because they sell s*** they don't physically have.
You can't go pick up parts if they don't have them on their shelves.
It's because they sell s*** they don't physically have.
You can't go pick up parts if they don't have them on their shelves.
You are one of the rare ones. Search and there are a couple of new threads in the last month or so. Calling DOES NOT make a difference. I hope this helps someone else to not get screwed over and the repeated run around. Too many good vendors on here to take a chance with a vendor who repeatedly lets people down. I dealt with them over 7 years ago and they havn't changed.
I found that they were able to search for my parts by my vin number on my car.
they were very reliable for me. Surprisingly I don't know why they would not be good to other customers like yourselves. I received everything on time and with satisfaction they found my parts and they were much cheaper than the parts store.
Thanks for the feedback.