No issues with my 8 speed LC or wife's 8 speed lx
My dads was lemon
His loaner was RX which he hated
My dads was lemon
His loaner was RX which he hated
2017 Land Cruiser - Transmission Needs Replaced
- Thread starter Albury23
- Start date
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Magnuson-moss is there for a reason
Enjoy your LC
I often gets asked if it's new highlander
I have two 2017's. One has 2500 miles and the other has 1200 on it. So far...so good! Knock on wood!
- Thread starter
- #44
- Thread starter
- #45
I picked up my LC on Tuesday with the new transmission. So far so good! They were not able to recreate the spring noise at the dealership. As several others here have said making sure I come to a complete stop before shifting from R to D has stopped the spring noise thus far.
Thanks again for all the help and suggestions.
Thanks again for all the help and suggestions.
New models tend to have bugs. That's the risk u take over getting a model that has been out for a while.
Another thought is that they decided to replace the whole transmission just to make sure that whatever the problem was, it didn't create problems elsewhere. I really that. I would have been more concerned if they "thought" they had identified the problem only to find it had affected something else or the problem was something else in the tranny and you had to go through the process again. Kudos to them for playing it safe and replacing the whole thing.
- Thread starter
- #48
Toyota did give me an 8 year/125,000 mile bumper to bumper warranty for the hassle. From what I understand this is their Platinum Warranty. I'm happy with that and appreciate them acknowledging the issue.
If Toyota has seen an abnormally high number of early issues, they may have replaced the entire transmission so they can send the faulty unit back to Toyota engineering for analysis.
That is outstanding!
BUYERS BEWARE! I own a 2017 Land Cruiser 200. I bought it about 6 months ago (Sept of 2017 from Longo Toyota in El Monte, CA) and I have 14,000 miles on it now. I bought this car after having owned 3 Land Cruisers and 5 Range Rovers before. I went back to a Land Cruiser with the thought it was going to be reliable unlike my Range Rovers. Turns out I was wrong. I've got two major issues I feel everyone should be aware of if they are thinking of buying this vehicle. From day one, this car has pulled right during acceleration. See my other posts about this. It was so significant that on long 5 hour drives, I literally had to keep the wheel turned left just to keep it going straight. After multiple trips into the dealership they told me "This is torque steer. This is a normal operating characteristic of the new Land Cruisers. I'm sorry there is nothing we can do for you." When I showed them how my tires were already getting destroyed by 8,000 miles they just looked at me like "It's your driving." Sorry, but I can't create cupping on wheels. Then the brake issue started somewhere about 7500 miles. When I was driving down the road I could hear a really loud screeching. My brake pads were contacting the rotors. After taking it in numerous times, they said "Ya, your pads are significantly worn and your rotors are all glazed. They must have gotten really hot." I also described to them that when I come to a stop, it sounds like my brakes need to be replaced (That metal on metal scratching sound). This is highly embarrassing on a brand new vehicle that I take clients out in. They had me take a tech for a road test. It did it. I handed them video of numerous times. They took that. After a day they said "Come get your car, there's nothing we can do for it. We can't figure out why the brakes pads aren't releasing. These parts are just wearing down and are designed to that. You may want to take this LC to a dealership that sees these frequently because it's such a rare car that we don't get very many of these. Were not sure how to fix this."
For those of you contemplating buying this VERY expensive SUV I am quite sure that your time is worth something. Mine sure is. And, hence the reason I went back to the Toyota line versus Range Rover. I thought this will be a car that I can just buy and change the oil, brakes and tires and run it for a few hundred thousand miles. NOT SO. I have been into the dealerships so many times that I now have to ask myself, "Has this really been worth it???" I have tried to be a gentlemen on more than half a dozen times and tell myself, "It's a Toyota, it will go forever, it's probably just the one that I bought, suck it up and get through this." Well, it hasn't. And this Toyota is completely unlike my previous Toyota's. The time I have taken to get this $75,000 car fixed makes me feel like I am driving another Rover. BIG WASTE OF TIME.
As for the transmission problems you are speaking of, I pray thatI don't have this issue as well. The car already has very interesting shifting habits. I try to overlook them because I bought my new Land Cruiser specifically for the 4WD ruggedness. I almost bought the LX because of the trim. But the way this thing shifts does sometime give reason to look down and scratch my head. I remember when I was buying this Land Cruiser that they had one in the shop that was getting the tranny replaced.
Stay tuned folks because if Toyota doesn't make these issues right this week I will be starting a very public blog. I have just purchased the website www.2017landcruiser.com and will start putting all of this on the internet. Consumers need to know that Toyota's flagship SUV, one with a long history of reliability, may not be that anymore.
For those of you contemplating buying this VERY expensive SUV I am quite sure that your time is worth something. Mine sure is. And, hence the reason I went back to the Toyota line versus Range Rover. I thought this will be a car that I can just buy and change the oil, brakes and tires and run it for a few hundred thousand miles. NOT SO. I have been into the dealerships so many times that I now have to ask myself, "Has this really been worth it???" I have tried to be a gentlemen on more than half a dozen times and tell myself, "It's a Toyota, it will go forever, it's probably just the one that I bought, suck it up and get through this." Well, it hasn't. And this Toyota is completely unlike my previous Toyota's. The time I have taken to get this $75,000 car fixed makes me feel like I am driving another Rover. BIG WASTE OF TIME.
As for the transmission problems you are speaking of, I pray thatI don't have this issue as well. The car already has very interesting shifting habits. I try to overlook them because I bought my new Land Cruiser specifically for the 4WD ruggedness. I almost bought the LX because of the trim. But the way this thing shifts does sometime give reason to look down and scratch my head. I remember when I was buying this Land Cruiser that they had one in the shop that was getting the tranny replaced.
Stay tuned folks because if Toyota doesn't make these issues right this week I will be starting a very public blog. I have just purchased the website www.2017landcruiser.com and will start putting all of this on the internet. Consumers need to know that Toyota's flagship SUV, one with a long history of reliability, may not be that anymore.
bloc
SILVER Star
So, no problems with the transmission?
Not really related, but what the heck...
My brother bought a brand new Platinum Highlander last summer, almost $50K. At about 1000 miles, the new 8-speed trans started shifting odd, way too much flare between shifts, then it wouldn't go past 4th gear one day. Limped it to the dealer, had to get a new transmission. They also set him up with an extended warranty.
My brother bought a brand new Platinum Highlander last summer, almost $50K. At about 1000 miles, the new 8-speed trans started shifting odd, way too much flare between shifts, then it wouldn't go past 4th gear one day. Limped it to the dealer, had to get a new transmission. They also set him up with an extended warranty.
gaijin
GOLD Star
Sounds like a troll.
Have you looked at the lemon law? Do you have records of how many days its been in the shop? You have rights that they can't simply ignore. Your experience doesn't reflex that of others here. Toyota builds lemons too and they are allowed that to some extent. This is not a systemic issue. But they should be making things right on the other end without you exhorting to these drastic measures.
Sounds like there is something fundamentally wrong and it is all related. There's no way brake pads wear out in 7500 miles. Is it just one corner? Their techs sound incompetent and just don't know what they're looking at or what they're doing. It's obvious the brakes are dragging. They likely checked for frozen calipers or pistons which is the obvious thing in this situation. I'd bet they're overlooking a hub or bearing issue which is causing the wheel to deflect under load, i.e. acceleration, hence your pulling issue. If it's the one corner, take it back to them and tell them to fix it. Tear the spindle down to the bearings. Somethings going on with that.
I'd bet if you were to take it to Lexus, that they'd sort this out. They have better qualified techs. And they see more of the 200-series platform. Though they probably aren't approved to do warranty work?
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I'm glad to hear that the problem is not "the transmission," but rather a defective solenoid deep inside it. To change that solenoid the shop would have to pull the tranny and do everything else they would do to put in a whole new tranny. The part itself is probably $100, an entire tranny is likely $5,000. The labor is probably $1,500 whether you swap the tranny or just the solenoid. Mr. T decided to replace the whole tranny instead of going the cheap route. Who knows what secondary damage the bad solenoid caused?
It doesn't bother me that a solenoid failed. With as many solenoids as they make, even with the worlds best quality control a bad one will make into a tranny now and again. I am very happy that Mr. T is replacing the whole tranny. It's the right thing to do AND it will help them improve both the QC and the tranny. If there is a design problem, it'll help Mr. T improve the design and fix what is already in the field. For some of us that might mean a TSB or a new tranny down the road.
CalifTLC, you got a lemon. Find a lawyer who specializes in consumer law and make the dealer buy it back or swap it for an '18 for free and pay your attorney's fees. There's got to be one or two in California who the dealers and manufacturers fear.
It doesn't bother me that a solenoid failed. With as many solenoids as they make, even with the worlds best quality control a bad one will make into a tranny now and again. I am very happy that Mr. T is replacing the whole tranny. It's the right thing to do AND it will help them improve both the QC and the tranny. If there is a design problem, it'll help Mr. T improve the design and fix what is already in the field. For some of us that might mean a TSB or a new tranny down the road.
CalifTLC, you got a lemon. Find a lawyer who specializes in consumer law and make the dealer buy it back or swap it for an '18 for free and pay your attorney's fees. There's got to be one or two in California who the dealers and manufacturers fear.
bloc
SILVER Star
Are you sure about that? Most transmission controls are located at the bottom specifically so they are easy to access. Generally changing a solenoid only requires drain, removal of pan/filter, change solenoid, reinstall pan, fill. It would take a good tech less than an hour.
Even if it needed a whole valve body it’s not that big of a deal.
Now diaphragms or clutches.. yes, transmission out. But control systems are quite quick and easy to work on.
Edit: now that I think about it my Touareg had an Aisin 8-speed and when I changed the filter on it the solenoids were lined up there above the filter on the bottom of the valve body just like any traditional computer controlled automatic. Might not be the same transmission but it is Aisin and most likely the control systems are similar.
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