Markuson
SILVER Star
Mine just came with the bulbs and that was it. Nothing else. You can't see me right now but I'm shaking the box to see if something falls out.
There wasn't a 2012 model year - not here anyway - but the 2008-2011 does show HB11 as lows.
If he is driving a 2009 then his bulbs should have worked - not sure why he can't get his bulbs to lock into the sockets.
Hmmm... That sounds like it might have been a returned set...if it came with NOTHING else. There definitely should have been a bag with extra O-rings in there. Wonder if you got someone's set they returned to the vendor...?