I drove down to see Wes at TJM in El Cajon this morning at 8 am sharp. My confidence in TJM as a maker of the Pro Locker is renewed. I was able to confirm that all the lockers are still made in Australia (other TJM products are made in various places). Wes nor anyone else I met at TJM tried to blame me or my installer for the problem. They simply diagnosed the actuator failure as the clip simply being improperly seated, probably at the factory, so I will say it here first and post it many other places later: check the clips on the end of the actuator thoroughly. Make sure they are properly seated in the groove. If you look closely at my actuator you can see the wear from the clip slowly working itself out of position over the last 5 months. The clip eventually caught on the teeth of the ring gear and was yanked out. Luckily none of the parts inside the actuator (a spring and plunger) were ejected into my differential. Only two loose parts were caught in my differential, that was the clip which broke into two pieces. The Actuator itself was still tethered to the bulkhead by the copper line. I asked (paraphrasing) 'Why do you have so many 'spare' actuators in stock if they almost never fail?' Answer- Because of a few being damaged due to improper installation or units rubbing against ring gears (also installed wrong). I read somewhere in an AU forum that TJM recommends gears no lower (numerically higher) than about 4.88 due to the increased thickness of the gear and very high likelihood of the ring gear breaking the copper line. Fair enough, my gears are stock and if I do go to lower gears it will be the low range gears in my transfer case. Wes also mentioned but did not 100% confirm that TJM is moving to a 'lifetime warranty' on the TJM Pro Lockers.
Parts that Wes replaced or gave me today free of charge:
New actuator and attached copper line.
New Solenoid (original was DOA, been using an ARB unit)
New Locker switch as the original had one dead light.
New Compressor switch, I have an ARB switch but the TJM switches are a tad nicer (same manufacturer) and have the guards to keep you from hitting the switch on or off by accident.
Edit: also just in case, a new bulkhead fitting and O-rings.
AGAIN: The problem, which I will post on other TJM Pro Locker threads later, was diagnosed as an improperly seated clip. Nothing more. So I am going to warn everyone who might be installing one in the future to really make sure that the clip is in correctly.
What did this problem Really cost me?
1. A lot of worry and stress that I may not be able to drive my LC100 1250+ miles home from remote Montana without breaking the piggy bank.
2. About 2-3 hours of my time diagnosing and checking everything out in Montana (with limited tools in 12 degree weather) to make sure it was safe to drive home.
3. About four hours labor at my Gear shop (picking it up in a couple hours) J&S Gear. John and Gary at J&S Gear are great mechanics and really know their ish. However Gary is a very pleasant (if quiet) guy, and John is more typical old wrench, he is a bit of an Australian Dick. Would not hesitate to recommend them to all. ($300+/-)
4. I used a rental car for one day to get from the shop to home and to SD and back ($50 +/-). Plus gas ($35+/-).
Total $385 +/-
Edit: 5. One day off of work.
6. Missed my sons basketball game today.
And you know what? After all that, I am still satisfied with my choice of the TJM Pro Locker. Why? s*** happens.