Just hit 2000 Miles on my 2021 and the Head Unit Just Died!

[jglc2013]

Today I crossed 2000 miles on my new 2021 LC. Just driving down the road and the Bluetooth audio stopped, then the head unit rebooted. The climate display below the screen turned off, then back on, then the head unit stuck with the navigation disclaimer on.

At first, I figured that it was just an odd spontaneous reboot, and that it would sort itself out after a minute, so I continued driving for another ten minutes and it never left this screen.

I pulled in to the nearest gas station and shut the car off, thinking that a full "reboot" would clear things up.

It didn't.

Now, when I start the car, everything behaves normally with the exception of the head unit and climate controls. Everything is dead.

I now have a service appointment with my local Toyota dealer on Monday, and I'm sure it's under warranty, but I am pretty bummed that this has happened so quickly. Has anyone else seen this behavior?

Here's what it does (nothing) after starting the engine...

I don't expect an $80K vehicle to be having problems like this right out of the gate.

 

[Wisluggo]

I think you could also try disconnect the battery for 20 or 30 mins. Couldn’t hurt, though I agree it’s super frustrating

 

[vegasfj40]

Hmm. Will be interesting to see what they find. Hopefully this is an outlier and not a harbinger of things to come.

 

[HSTexan]

I would also give disconnecting the battery a go—I know how frustrating it can be, we just went through something similar which required part of the transmission to be replaced in my wife’s 3 month old car. The thing to remember is no matter what technology, what manufacturer, what cost—nothing is ever truly perfect. As bulletproof and expensive as Land Cruisers are, it is inevitable a tiny fraction of a percent out there will experience some sort of failures. They’ll find the problem and make it right and you will be able to enjoy the Cruiser for the next few decades

 

[TheIcemanCometh]

I don't expect an $80K vehicle to be having problems like this right out of the gate.

If electronics are going to crap out they do so either early in their life or late in life. You got the former ...

 

[Sandroad]

Don't disconnect the battery before the dealer sees this. If you "fix" it prior to the visit, they will say "could not duplicate problem at this time". Let them R&R it first.

 

[04UZJ100]

If electronics are going to crap out they do so either early in their life or late in life. You got the former ...

Yep. Bathtub curve.

There was a member whose digital clock stopped functioning. It required the entire $8,000+ MFD center console stack to be replaced.

 

[Rigger]

My ‘14 Tundra head unit wigged out for a while. Dealer was stumped. Recommended new head unit. I went home and disconnected the battery. 15 minutes later, reconnected battery. Problem solved.

 

[luke27617]

Also 21HE. so far frequent reboots only

 

[Madtiger]

Is it me or are there a lot of issues with 2021 LCs?????

 

[WkndProject]

Is it me or are there a lot of issues with 2021 LCs?????

Clearing out the parts bin for those 300s

I’ve definitely had more Nav reboots than I’d like in the first 1000mi.

 

[04UZJ100]

Is it me or are there a lot of issues with 2021 LCs?????

They have the Rona. That’s why you need to wear a mask while driving by yourself!!!

 

[brasskey]

Yep. Bathtub curve.

There was a member whose digital clock stopped functioning. It required the entire $8,000+ MFD center console stack to be replaced.

That was me. On a 2016, but was under warranty.

 

[Reckless]

Toyota quality control has gone down, maybe from covid. 250,000 miles on my 2009 head unit and still going strong.

 

[tdcruiser406080100]

My 2020 HE head unit had one spastic episode around the 2k mile mark. Also affected the radio volume. As in stuck in loud.. volume knob unresponsive. Turning cruiser off then on seemed to heal it. No problems since. Almost 11k miles now.

 

[hickuptruck]

We've all heard that never to buy 1st year model cars, but its well documented in all industries that the last models to roll off before the new model change over have issues too. This is due to worn tooling, you're getting the most worn tooling as none of it is refreshed or replaced because the new model is coming in. Also, suppliers tend to have issues, and parts and materials are just scrounged up, as the suppliers fulfilled their orders, and the suppliers are less motivated to fill JIT or fulfill additional orders/have additional inventory laying around.

Not saying this is the case for the 200, or yours, but that sucks your 2k mile LC has those issues. Hopefully its the last.

 

[NoClue]

Toyota tip:

To restart your head unit without cycling the key , just hold down the volume button for 30s

 

[afgman786]

Now we can really compare the 200 to RRs

 

[hblx570]

Toyota quality control has gone down, maybe from covid. 250,000 miles on my 2009 head unit and still going strong.

It’s one off. It
toyota and made in Japan.
If it was Ford Chevy dumbestic junk than we have a problem!

 

[bloc]

I would much rather it do this early on under warranty than at 100k.