My tracking says it shipped out from NV
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- Thread starter
- #142
Ehhhh, I haven't turned these back on for ordering yet. Might look like it's available, but actually isn't. Or I gotta fix the site.
We already have more on the way and might do another pre-order... or just wait until they're here. Pros and cons to each method.
Pre-Order Pro is that is guarantees a spot for people that order.
Pre-Order Con is that I have your money and you're waiting on me.
Inventory Pro is that I don't have to juggle e-mails, updates and pre-orders. Also, same/next day shipping for you guys.
Inventory Con is that it turns it into a race to the checkout when they actually do get released (think ordering Air Jordans or a PS5 online).
Not sure which is the lesser of two evils.
When is mine going to ship???????
I actually decided to specifically hold yours back. NO SOUP FOR YOU!
Seriously, I don't know your name or order number. But if you don't have tracking yet - you'll have it soon.
Depends on exactly what was ordered. Some from Detroit some from Las Vegas.
Is this Nads? Who else is in Detroit? If it is Nads - you told me you got your tracking (maybe this was before you got it?). If not, again, I don't know who you are or your order number. Feel free to DM or trust you'll get a tracking number shortly.
Sorry to be negative, but it's pretty frustrating to see all the FB and instagram posts/ pictures from guys that ordered after me, and have received and installed their new grill. I don't even have a shipment email yet. Really...?
- Thread starter
- #144
How frustrating?
Like, scale of 1 through 10.
1 being; I had to step over a puddle.
10 being; I’m detained for international narcotics transportation.
I get it, everyone wants to be first. But boxes are being shipped daily and we are at capacity. The order they were placed isn’t necessarily the order they are shipped. It’s a factor of what’s in the box and where you are located. There are a handful left to go but I promise I t’ll be there soon.
In my defense - we were pretty clear up front about all the conditions that go with pre-ordering. ETA was 60 days, E is for estimated. We came close and I apologize you have to wait an extra 3 days after another guy on the Internet to get your grille.
I’m not sure what else to say or do. I hope you can forgive us.
#nofomo
Sorry, I realized that I never received the shipping notification.
Yes when I said I got the tracking that is from Amazon instead of the super awesome grille.
I live in Detroit and I can dig in the order date if needed, sorry for the trouble
Thank you
Yes when I said I got the tracking that is from Amazon instead of the super awesome grille.
I live in Detroit and I can dig in the order date if needed, sorry for the trouble
Thank you
Wow. Great repartee and cool sarcasm. Goes perfectly with your customer service.How frustrating?
Like, scale of 1 through 10.
1 being; I had to step over a puddle.
10 being; I’m detained for international narcotics transportation.
I get it, everyone wants to be first. But boxes are being shipped daily and we are at capacity. The order they were placed isn’t necessarily the order they are shipped. It’s a factor of what’s in the box and where you are located. There are a handful left to go but I promise I t’ll be there soon.
In my defense - we were pretty clear up front about all the conditions that go with pre-ordering. ETA was 60 days, E is for estimated. We came close and I apologize you have to wait an extra 3 days after another guy on the Internet to get your grille.
I’m not sure what else to say or do. I hope you can forgive us.
#nofomo
Yes, it definitely let me put in an order. For a while it just had the pics and description and explanation of the pre-order, but no way to add one to the cart and checkout.Ehhhh, I haven't turned these back on for ordering yet. Might look like it's available, but actually isn't. Or I gotta fix the site.
We already have more on the way and might do another pre-order... or just wait until they're here. Pros and cons to each method.
Pre-Order Pro is that is guarantees a spot for people that order.
Pre-Order Con is that I have your money and you're waiting on me.
Inventory Pro is that I don't have to juggle e-mails, updates and pre-orders. Also, same/next day shipping for you guys.
Inventory Con is that it turns it into a race to the checkout when they actually do get released (think ordering Air Jordans or a PS5 online).
Not sure which is the lesser of two evils.
When I checked the other night it showed the quantity choice and the add to cart button was live, so I put in the order, paid and got a confirmation email. Over to you if you want to put me on a pre-order list for the next batch or refund and I'll just re-order when you have more on the shelf.
I got my preorder in within the first hour or so of going live, and received my grille yesterday. No complaints whatsoever with lead times/communication/etc. Install was easy, although I recommend reusing the OEM bolts from your old grille (you need to reuse the OEM nuts regardless). The ones that come with the new grille have heads that are a little smaller. The alignment was great, if not super tight. There is an adhesive backed foam strip that comes in the box so that you can seal the small gap at the top of the grille.
The quality of the plastic seems stout. Not like a cheap ABS that I would expect to fade. Time will tell, but I was pleasantly surprised when I pulled it out of the box. It could be a little more rigid in the middle, but I'm not concerned enough to think it's going to break. For the cost, I have no regrets whatsoever. I think it does a great job of making the 470 look significantly more modern. My last piece of advice is to be careful with the alignment of your hood latch release when you reinstall. I didn't, and now it's misaligned and won't open. I'll have to tinker with that and remount it later. Guess that's what I get for being too excited to see the final result.
The quality of the plastic seems stout. Not like a cheap ABS that I would expect to fade. Time will tell, but I was pleasantly surprised when I pulled it out of the box. It could be a little more rigid in the middle, but I'm not concerned enough to think it's going to break. For the cost, I have no regrets whatsoever. I think it does a great job of making the 470 look significantly more modern. My last piece of advice is to be careful with the alignment of your hood latch release when you reinstall. I didn't, and now it's misaligned and won't open. I'll have to tinker with that and remount it later. Guess that's what I get for being too excited to see the final result.
- Thread starter
- #152
Every single Pre-Order grille HAS BEEN SHIPPED! 
Everyone who Pre-Ordered HAS A TRACKING NUMBER!
This is a HUGE weight off my shoulders and the teams shoulders. Literally... it was a TON of work.
I'm sorry it didn't happen faster, but again, we said 60 day ETA and just about nailed it. I haven't had any complaints thus far, with the exception of the hardware included. I'll admit - reusing the OEM is probably the better path. If you want to grab new OEM hardware, I believe they are available from Toyota/Lexus for about .97/bolt.
I know some of you were disappointed with the ETA. Again, I'm sorry. We are in unprecedented times with port delays and backups - but we weren't a month late, we weren't a year late - we were DAYS late. I hope you can extend some understanding and forgiveness. I'm not calling port workers and ship captains to complain - I'm just dealing with it as it comes the best way I know how.
FOR EVERYONE ELSE THAT WANTS A GRILLE AND DOESN'T MIND WAITING - WE WILL OPEN UP PRE-ORDERS FOR ROUND 2.
Sit tight for more info...
Everyone who Pre-Ordered HAS A TRACKING NUMBER!
This is a HUGE weight off my shoulders and the teams shoulders. Literally... it was a TON of work.
I'm sorry it didn't happen faster, but again, we said 60 day ETA and just about nailed it. I haven't had any complaints thus far, with the exception of the hardware included. I'll admit - reusing the OEM is probably the better path. If you want to grab new OEM hardware, I believe they are available from Toyota/Lexus for about .97/bolt.
I know some of you were disappointed with the ETA. Again, I'm sorry. We are in unprecedented times with port delays and backups - but we weren't a month late, we weren't a year late - we were DAYS late. I hope you can extend some understanding and forgiveness. I'm not calling port workers and ship captains to complain - I'm just dealing with it as it comes the best way I know how.
FOR EVERYONE ELSE THAT WANTS A GRILLE AND DOESN'T MIND WAITING - WE WILL OPEN UP PRE-ORDERS FOR ROUND 2.
Sit tight for more info...
- Thread starter
- #153
You should have a tracking number now (double check SPAM!). Again, if not - drop me a DM.
Additionally, I think we're going to try an arrange a Toyota/Lexus truck Metro Detroit meet up here soon. Drop me a DM about that as well!
You mean the customer service that includes very clear pre-order expectations, periodic updates, active shipping briefs and responding to EVERY comment on a thread?
...or should I just leave it at "I know you are but what am I?"
Listen, you've posted THREE times on the forums in total - two of which are to complain about this. I'm sorry man. I really am.
Thanks for the completely reasonable response. Obviously I am a bit tone deaf.
Roger that. I completely turned off ordering for now. If you snuck in over the last couple days, give us a little time to make sure nothing got broken/lost in transit with our current pre-order guys. Once we verify that, we will start shipping any leftovers.
Awesome! Thanks!
I'm with you. OEM hardware is the way to go. To be honest, we weren't going to include any hardware - but the original testers thought it was a good idea to have something in case OEM bolts were missing... so we included them.
But I 100% agree - reuse your OEM hardware.
Thank you! I'm just a guy over here. A little appreciation goes a long way with me.
These
Look
So
Rad!
Does anyone have raptor lights installed and on to demonstrate that display?
Haven't looked at wiring diagrams yet, would it be best to plumb into driving lights or are people tapping them into parking lights?
@urj150 thanks again for putting your creativity into practice! These prototype grilles are awesome and totally upgrade the fronts of the dated gx470s. Thank you!
Look
So
Rad!
Does anyone have raptor lights installed and on to demonstrate that display?
Haven't looked at wiring diagrams yet, would it be best to plumb into driving lights or are people tapping them into parking lights?
@urj150 thanks again for putting your creativity into practice! These prototype grilles are awesome and totally upgrade the fronts of the dated gx470s. Thank you!
- Thread starter
- #156
Not quite 100% satisfied but I suppose overall it’s good. Needed to replace the factory grille anyway since the bottom mounts were cracked.
recieved my grill the other day... looks nice and the material feels like it is pretty good. I would have liked a bit thicker plastic but we will see how it holds up.
It does look very nice and I am very happy with the appearance!!
I got my stock grill off tonight but got too dark to install the new one so that will be tomorrow. I do think that I might hit the local lexus parts counter and get some new hardware. My org stuff is pretty rusted up and also might have gotten a bit boogered up when it was being a B*^tch to get loose.
if anyone is looking for the parts numbers I did the leg work for you...
It does look very nice and I am very happy with the appearance!!
I got my stock grill off tonight but got too dark to install the new one so that will be tomorrow. I do think that I might hit the local lexus parts counter and get some new hardware. My org stuff is pretty rusted up and also might have gotten a bit boogered up when it was being a B*^tch to get loose.
if anyone is looking for the parts numbers I did the leg work for you...
My hardware was also rusted to hell and some of the retainers were covered in some thick grey rubber material. Appreciate the part #’s!
Ordering from here, shipping is reasonable. Ordering 12 each so I have extras.
Genuine OEM Lexus Parts and Accessories Online - Lexus Parts Now
LexusPartsNow.com is your source for Genuine OEM Lexus Parts and accessories. We offer fast shipping and discount prices. Superb customer service and online inventory make us the #1.
www.lexuspartsnow.com
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@IGetLost
Did you rectify the hood release concern?
And you mentioned an adhesive strip, did you install that?
These look so rad, has anyone else got install pix, esp with raptor lights?
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