Good Morning,
I believe since I am now fully aware of the situation that a past employee has put us in I feel that it is my duty on behalf of DT Headers to inform our fans, customers, and of course those of you that are rightfully upset with us.
In 2011 when the 1st set of 100 series were developed for the 99-04 models and then for the 05-07 models, all necessary paperwork was submitted. This bundle of paperwork was submitted with multiple other numbers for CARB approval to include other Toyota models and several unrelated GM models.
Three months later we received a response stating that certain numbers would be "carried over" based on previous testing, and the 100-series shortie headers would be included in that carry over.
Based on that information, an employee decided to start a group buy on the 100-series headers. All paperwork and written marketing related to these headers did & has always stated "CARB Pending", however it sounds like you were prematurely lead to believe the approval had already been received. As of now these are basically considered Off-road headers until our CARB EO number is presented to us.
During the duration of time between now and then several events have taken place with DT headers. Our company has moved, severed a partnered relationship with Jardine Performance Products (an aftermarket motorcycle company), and changed management and sales staff.
Needless to say that CARB along with us did not follow up with each other and let numerous items fall through the cracks. This paperwork was resubmitted recently ago and we are currently waiting on their response again. They are good people, but the more we push them the more we seem to cause delays in the end.
As to customers having cracked headers at the weld. We have always had a LIMITED lifetime warranty and if that is defect from us or by our doing we will address that as they come along. Please feel free to call me or Private Message me about your issue and I will get back to you as soon as I can. To those of you with immediate smog testing issues, please contact me via PM or phone. We will do anything we can to resolve your issue in the interim time period until our EO paperwork gets back to us.
Please keep in mind I, Mike Johnson handle the Sales, Shipping, and Warranty. I am pretty busy to say the least, but I am eager to help all of our customers.
Thank you and Very Respectfully Submitted,
Mike Johnson
Doug Thorley Headers "the one and only"
951-739-5900 x 228
mjohnson@dougthorleyheaders.com