Agree. They are good about catching customer errors. They will also let you know if you don't order the "black bolt" with a set of other torque converter flex plate bolts.Kinda off topic...my friend ordered F&R struts for his wife's ES300 from M George at my suggestion....they e-mailed him that he'd ordered two many nuts and had corrected it. Another couple of friendly emails later and he had everything he'd ordered and nothing he didn't. My friend is not an easy guy to please and he left them a nice review....