Only had our 2020 LC for 6 months, and mostly due to COVID only 2.5k miles on it.
Took it in for the 6-months free 2yr/24K miles Toyota Care thing with tire rotation, etc. Didn't bother to read their paperwork until I got home.
Everything checked off as being inspected, and tire/wheels rotated with a note that wheels were torqued down to 110 ft-lbs.
110 is a bit higher than the 97 ft-lbs specified. I broke out my torque wrench and found they were actually put on at an average of 124 ft-lbs. Fixed it myself, no big deal.
Then I noticed they checked the box on the paper work for the cabin filter being inspected.
Just before heading to the dealer I had cleaned out my glove compartment and put some essentials back in there.
Unless the tech is really good at putting things back into a glove compartment exactly like they were in there, the cabin filter was never inspected.
Note: in almost 10 years this is the first time I've caught them at this sort of thing. My question: would you complain, or just let it go?
Took it in for the 6-months free 2yr/24K miles Toyota Care thing with tire rotation, etc. Didn't bother to read their paperwork until I got home.
Everything checked off as being inspected, and tire/wheels rotated with a note that wheels were torqued down to 110 ft-lbs.
110 is a bit higher than the 97 ft-lbs specified. I broke out my torque wrench and found they were actually put on at an average of 124 ft-lbs. Fixed it myself, no big deal.
Then I noticed they checked the box on the paper work for the cabin filter being inspected.
Just before heading to the dealer I had cleaned out my glove compartment and put some essentials back in there.
Unless the tech is really good at putting things back into a glove compartment exactly like they were in there, the cabin filter was never inspected.
Note: in almost 10 years this is the first time I've caught them at this sort of thing. My question: would you complain, or just let it go?