So as some of you have asked I had some issues with the SCS SR8 wheels for my 2007 Land Cruiser. Truthfully I hesitated to make this thread because I didn’t want to be perceived as trying to stoke up people in my defense. I do not care about that at this point. I will not ever install one of their products on anything that I own simply because of their customer service. At one point I wanted them to acknowledge their error and I would have been willing to listen to some sort of offer to “make it right” but now I am past that. These emails are cropped to simplify for posting and are not edited other than eliminating some questions that are not relevant to the main point. I will post the entirety if necessary but it will show meaninglessness questions like discussion on lugs and not the main issue. This also has some personal information so please don’t be that guy.
I also want to add that I did not install these immediately because I ended up selling the 2001 and buying a 2007 a bit later.
Again, at this point I’d rather dump these wheels in the garbage than install them so I am not asking for anything. I want others to avoid the trouble I have had, nothing more. I learned quite a bit from this myself.
Thank you.
So back in Sep 2016 I bought a 2001 Land Cruiser and decided that I wanted new wheels. My initial question to them is here...
Cool, sounds good. So I follow up...
and...
And again...
And my reply...
So I think they were released in January of 2017. So I also followed them on IG and found the release on he Tundra forum. The Tundra was the reason they were developed but I also asked since the bolt pattern was the same if they’d fit the LC and the answer was yes, twice, as noted in my previous emails. So I bought them.
and...
Installed. Looks good, gotta start removing skids and get that lift but it is a start.
But there are some bad vibe issues...
So I returned to Discount Tire to have them check it out, all five were out of balance so they made the adjustments. I asked if that was the smoking gun and he said yes. Upon my drive home the vibes remained. I figured I’d swap the fronts and rears in case there was something with a tire. Noticed this...
and then I looked at the other front...
That is .12” of feeler gauges without trying too hard to be perfect.
So I email SCS...again some personal info, don’t be that guy. I didn’t edit because I want to show the entirety of the emails.
and the reply...and mine to that...
his reply...
Here is where I attached his previous emails where I was told that they would fit back to him. He never implied that they wouldn’t fit, in fact stated exactly the opposite.
At this point I realize they won’t accept that they told me that the wheels would fit.
I also want to add that I did not install these immediately because I ended up selling the 2001 and buying a 2007 a bit later.
Again, at this point I’d rather dump these wheels in the garbage than install them so I am not asking for anything. I want others to avoid the trouble I have had, nothing more. I learned quite a bit from this myself.
Thank you.
So back in Sep 2016 I bought a 2001 Land Cruiser and decided that I wanted new wheels. My initial question to them is here...
Cool, sounds good. So I follow up...
and...
And again...
And my reply...
So I think they were released in January of 2017. So I also followed them on IG and found the release on he Tundra forum. The Tundra was the reason they were developed but I also asked since the bolt pattern was the same if they’d fit the LC and the answer was yes, twice, as noted in my previous emails. So I bought them.
and...
Installed. Looks good, gotta start removing skids and get that lift but it is a start.
But there are some bad vibe issues...
So I returned to Discount Tire to have them check it out, all five were out of balance so they made the adjustments. I asked if that was the smoking gun and he said yes. Upon my drive home the vibes remained. I figured I’d swap the fronts and rears in case there was something with a tire. Noticed this...
and then I looked at the other front...
That is .12” of feeler gauges without trying too hard to be perfect.
So I email SCS...again some personal info, don’t be that guy. I didn’t edit because I want to show the entirety of the emails.
and the reply...and mine to that...
his reply...
Here is where I attached his previous emails where I was told that they would fit back to him. He never implied that they wouldn’t fit, in fact stated exactly the opposite.
At this point I realize they won’t accept that they told me that the wheels would fit.
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But, glad Discount Tire is being helpful - they usually are.
