Issues
If anyone has an issue please email me directly.
sales@cruiserparts.net / The last few years have been difficult. But, we are slowly building back up to full capacity. I personally am stretched very thinly. I am not kidding when I say there are 10-15 people that want to talk to me every single day. That takes up 10 minutes to 1 hour each call. I would have no time to get anyone there parts. Or, get back with the few hundred emails that I get every week. Each and every person wants my direct attention. I am only one guy that loves cruisers and the people I meet. I cannot do everything. Hence I hire employees that are sometimes very stretched themselves depending on the workload.
We are very interested in hiring some cruiserheads. Jobs are available from $12 to $20 an hour. Please feel free to email and see if you want to work here and help out cruisers all over the world.
Sorry for any issues. We do try and work out everyone of them quickly. But, as in any used parts business. Sometimes the guys pulling parts mess up. Very possible with 40 + orders leaving every day with a bunch of parts in each order.
--------As to this thread directly--------
As to someone selling me a vehicle. Yes, we do buy them. But no, we cannot pay more then what it is worth to us after transport costs. A rust free running FJ60 is worth $4k delivered. A rusted out FJ60 that nobody wants any parts from is only worth around $1k delivered. I never knew the frame was rotted away until this thread. Trevor did tell you that we would get back to you later that day. You continued to call and take up his time. I was on the way home and doing emails and was writing you an email about buying your truck when I received your email blasting me about not buying your truck. I do not feel that I as the buyer need to deal with an angry seller. I know your probably stressed a bit about the truck and its issues. So, I didn't bother responding as I don't need extra stress.
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In closing. Each and every issue is dealt with. As to people getting the wrong parts, rusty parts, etc. This only happens out of maybe 1 order every day. To put that in perspective thats one order thats a bit messed up out of say 40 orders daily. Out of that one order every day. It is generally a miscommunication problem with what the person is wanting. Say ordering a VSV #1 when its an A/C idle up valve that is needed. Then telling us its our fault. We happily eat shipping all directions and the guy gets a free part that we lost money on. As far as a rusty part issue. Everyone has there own definition of a refinish able part. I watch ebay all the time and the sellers will sandblast a rusted out part and sell it with huge rust divets and rustoleum on the part and people are happy paying twice what its worth. We sell a better part with no rust divets but that flash surface rust and some guys have fits. Its all in the eye of the beholder. Its a difficult business.
Then we have the people that buy a $2200 navigation screen and do a chargeback to there credit card and get the part for free. So, yes, I have my own stress thats not even our fault. Anyone in MI want to recover it for us?
Or another example is a lady in CT who buys a complete $1400 factory exhaust system for a 1994 cruiser brand new. Doesn't like the "sound of it" and charges back the complete amount. Free exhaust system and theres nothing we can do.
People are crooks sometimes!
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In closing........ I love helping everyone out. Some people have issues in there lives, work etc. Then we get the brunt of it. Other times it is our fault and we do our best to rectify the situation.
Each and everyone of the repliers to this thread have had there various issues dealt with fairly and they were ok with it at the time as far as I know.
I don't have time to browse here often. But, I do enjoy the reading.
Everyone have a great day!
James
....or we can be. Try fleabay maybe
