I think it is BS on Toyota's part that they warranty some and not others. If I owned a FJ and had a replacement problem everybody at Toyota motor corp would hear my name until it was replaced.
Busted rear diff not cover by warranty!
- Thread starter FJCRUZR
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Toyota needs to own up and institute a Factory Recall to replace all rear differentials. This is the first I have heard of anyone having an issue with a front diff.
Yeah the TLCA is a major organization and why not go to bat for loyal Toyota owners who are innocent in this matter of any wrong doing?
I see nothing wrong with asking an organization who supposedly represets us, the loyal Toyota owners to voice to Toyota that they should make good on problems which have arisen with a new product of theirs. I think two part numbers institutes enough proof that Toyota has recognised a problem and is quietly trying to deal with it on a case by case basis and trying to cut their costs by doing it this way rather than Factory Recall.
Getting upset for people speaking out against an obvious problem with some of the vehicles just makes you look like an a******. Maybe you should take a deep breath and realize that not everyone is out there beating the piss out of their Cruisers when it happens to break. With as much as the vehicles cost, and the fact they are advertised as an Off Road vehicle, Toyota should just eat a $hit sandwich on this and do what is right instead of trying to hide.
Yeah the TLCA is a major organization and why not go to bat for loyal Toyota owners who are innocent in this matter of any wrong doing?
I see nothing wrong with asking an organization who supposedly represets us, the loyal Toyota owners to voice to Toyota that they should make good on problems which have arisen with a new product of theirs. I think two part numbers institutes enough proof that Toyota has recognised a problem and is quietly trying to deal with it on a case by case basis and trying to cut their costs by doing it this way rather than Factory Recall.
Getting upset for people speaking out against an obvious problem with some of the vehicles just makes you look like an a******. Maybe you should take a deep breath and realize that not everyone is out there beating the piss out of their Cruisers when it happens to break. With as much as the vehicles cost, and the fact they are advertised as an Off Road vehicle, Toyota should just eat a $hit sandwich on this and do what is right instead of trying to hide.
As some have already realized...and hopefully the rest will...this is a PUBLIC FORUM, and it would be in your best intrest to keep many "Personal" feelings to yourself and just report the cold hard facts. Its true you can go back and edit/delete what you have written...but you cant control who has read and copied it and if these matters do go to court...it would be pretty bad if your personal feelings and language made the determining factor in a mediation dispute.
NOT too smart to slander the party you are entering into a legal battle with on a public forum.
FYI...
PS....I hope some resolution is obtained in this case and FJCRUZR gets back up and running soon!
NOT too smart to slander the party you are entering into a legal battle with on a public forum.
FYI...
PS....I hope some resolution is obtained in this case and FJCRUZR gets back up and running soon!
Mark W
Yep, I really don't really care that much I guess.
Major organanization? Taking Toyota to task for someone who has a problem with a dealership? You guys have got to be kidding.
The TLCA is a group of clubs and individuals. That's it. Not a consumer protection agency, a public service organization or anything like that. What sort of clout or even influence do you guys think that the TLCA even has? Total member ship is in the 4000 range. On a good day. Toyota would notice this and care about it about as much as I cared about the bugs that splatted on my windshield on the way to work. Probably less. I hate cleaning the windshield.
It does seem strange to me that a Toyota dealership denied warranty coverage on something that would not cost them much to repair no matter how they balanced the books and that has the potential for a lot of less than favorable attention. If all is as it seems from what we have been told. Doesn't seem to me a money making proposition for them. And how did they know that the damage happened, or the rig was even taken off road as opposed to being driven on non-paved, maintained and regulated public roadways? I have to wonder if more has transpired beyond what we have seen here.
It also seems unusual that the diff simply fell apart under normal use. Just how was the rig being driven and how was the drivetrain being stressed? As I like to tell any one who come into the shop brags too much on how tough their rig is... Let me take it across the street or out in back of the shop for 3 minutes or so. I know I can break something.
I've seen people abuse their rigs through lack of experience or understanding to the stresses involved and just what they are subjecting the rig to to as extreme a degree as I could ever do on purpose.
If the warranty states that breakage that occurs off road will not be warrantied, and you told them it broke while driving off road... What else is there to say?
s***ty warranty, but there it is. You received the info, or should have, before the breakage.
When all is said and done, Stuff breaks. isn't this diff the same as in the Taco? SUcks that Toyota won't fix it for you, but if they won't they won't. Buy a new Ring and Pinion and be done with it. Your gonna break more stuff as time goes by. It's just the way it goes.
Mark...
The TLCA is a group of clubs and individuals. That's it. Not a consumer protection agency, a public service organization or anything like that. What sort of clout or even influence do you guys think that the TLCA even has? Total member ship is in the 4000 range. On a good day. Toyota would notice this and care about it about as much as I cared about the bugs that splatted on my windshield on the way to work. Probably less. I hate cleaning the windshield.
It does seem strange to me that a Toyota dealership denied warranty coverage on something that would not cost them much to repair no matter how they balanced the books and that has the potential for a lot of less than favorable attention. If all is as it seems from what we have been told. Doesn't seem to me a money making proposition for them. And how did they know that the damage happened, or the rig was even taken off road as opposed to being driven on non-paved, maintained and regulated public roadways? I have to wonder if more has transpired beyond what we have seen here.
It also seems unusual that the diff simply fell apart under normal use. Just how was the rig being driven and how was the drivetrain being stressed? As I like to tell any one who come into the shop brags too much on how tough their rig is... Let me take it across the street or out in back of the shop for 3 minutes or so. I know I can break something.
I've seen people abuse their rigs through lack of experience or understanding to the stresses involved and just what they are subjecting the rig to to as extreme a degree as I could ever do on purpose.
If the warranty states that breakage that occurs off road will not be warrantied, and you told them it broke while driving off road... What else is there to say?
s***ty warranty, but there it is. You received the info, or should have, before the breakage.
When all is said and done, Stuff breaks. isn't this diff the same as in the Taco? SUcks that Toyota won't fix it for you, but if they won't they won't. Buy a new Ring and Pinion and be done with it. Your gonna break more stuff as time goes by. It's just the way it goes.
Mark...
Wow, what wisdom from a 23 year old snot nose kid. Who is slandering anyone here? Go back and read my post again slowly so maybe you will totally grasp it this time.
Easy now folks. No reason for name calling here.
watch out...some might want to put you in a straight jacket for desecrating something "new" or call you really short
Straight jacket is a possibility. As for short, you must not remember meeting me...the only people I am short to are those in the NBA!
toyota knows of the problem, even before the FJC was released
in my short tenure at a toyota dealership we saw several rear elockers broken, in stock trucks in stock form. my dealer warranted the parts as they should. no questions asked.
this guys dealer is a clown and should be called out for it.
unless the service manager or dist rep was there, they have pretty much no grounds for denial. and even if that blurb about offroad driving is toyota produced, they should even be called out for that. toyotas rep was build on the fact that they build nearly bombproof rigs. if toyota gets off the hammer now, they are going to die the same death as the (not so) big 3.
imo i think toyota should be using a bigger diff for the late model rigs, like the 9.5 cruz or the new tundra diff.
the 7.8 elocker is not quite up to the 5k lb trucks and real usage
in my short tenure at a toyota dealership we saw several rear elockers broken, in stock trucks in stock form. my dealer warranted the parts as they should. no questions asked.
this guys dealer is a clown and should be called out for it.
unless the service manager or dist rep was there, they have pretty much no grounds for denial. and even if that blurb about offroad driving is toyota produced, they should even be called out for that. toyotas rep was build on the fact that they build nearly bombproof rigs. if toyota gets off the hammer now, they are going to die the same death as the (not so) big 3.
imo i think toyota should be using a bigger diff for the late model rigs, like the 9.5 cruz or the new tundra diff.
the 7.8 elocker is not quite up to the 5k lb trucks and real usage
Cruiserdrew
On the way there
I totally agree with this. The Land Cruiser 9.5 diff was on the shelf and has been used successfully for years and years in this type of rough use, and would have made the FJC a much better truck. The 8 inch diff may do OK in lightweight mini trucks or even Tacomas, but a loaded wagon is just too much. (I am counting the FJC as a wagon, because it is sort of a short wagon).
As people gear these things down with crawler boxes, and multiply the torque x4, watch for these 8 inch diffs exploding everywhere. Or maybe not-older 4Runners use a version of the same diff and seem to do fine. Did Toyota change anything else inside that diff? It is odd, that it is so weak, that 3 people would break at the same time in the same spot.
After a SAS like MissFJ, maybe the next step is a D60 rear. That would be a cool truck!
Now those are real words of wisdom. Good post.
You just made my point about just keeping to the cold hard facts, and my reading comprehension is fine. You asked who is slandering, go back and read the sentence before you asked that question! I was not directly refering to you or your post, but if you see correlation between my post and your actions, then maybe I struck a cord??
PS - I have far more than 23yrs under my belt these days.
Way to go Toyota!
Great service...
Follow the link in my sig
Sometimes if you can get to the area representative, ie: beyond
joe cool at the service counter, you can get things fixed that
might not normally get fixed under warranty;
I would also try a few different dealerships; you may find one
that would help out.
g
I hate to say it guys, but that's the risk you take when buying a new model truck or car... just hope a rear diff and cracking crumple zones are all that's wrong with the FJC's
Sheared teeth off my ring gear and had NO ISSUE with my dealer fixing the thing under warranty. Hell my FJ is fairly modified and my BudBuilt skids look like they have been to war and not one word was mentioned about abuse! I will state this however, regardless of your view, I am very disappointed that the ring gear sheared, there was no reason for it other than what I'd consider a bad part to start with.
Two FJ's same thing same day except I was able to drive home, Tick tick tick tick.... , the other.... not so lucky. Then I heard they lost 5 out of 7 rigs in a different group in a trail team run to ring gear issues. I don't know how true that is not being involved.
It's all a numbers game however. A few hundred busted ring gears compared to the thousands of FJ's sold.
Two FJ's same thing same day except I was able to drive home, Tick tick tick tick.... , the other.... not so lucky. Then I heard they lost 5 out of 7 rigs in a different group in a trail team run to ring gear issues. I don't know how true that is not being involved.
It's all a numbers game however. A few hundred busted ring gears compared to the thousands of FJ's sold.
Why do you hate to say it?! It's true. That's why I did what I NEVER do...buy the Platinum warranty.
Toyota tends to be a little more progressive & agrresive in rolling out interesting new products. Honda (the only other top-tier Japanese auto manufacturer IMO) tends to err a wee bit more on the side of caution and do a little more real world testing from what I've read, seen & experienced. Both are in a very competetive environment and design flaws are gonna happen (deadlines-too juch reliance on CAD).
I'm not thrilled at all that my TRD is cracking (I LIKE and want to KEEP my all black toy)! Or that the rear end could blow backin' out of my driveway. It's the risk we take. But like a person, Toyota will be judged by it's actions in foul weather. They'd better own up to THIS one...it ain't a bad $30 pully, switch, connector, etc...it's a fairly MAJOR mechanical issue when the structure or drive train disintegrates.
But what good is a "Platinum" warranty - Toyota won't even back the factory warranty. These trucks are failing well inside the mileage and age limitations of the factory warranty.
Toyota is trying to have its cake and eat it too - they want the image (that we provide) of a rugged "real" 4x4... so the masses will buy it. But they aren't supporting the 3% of its FJ buyers who are using (and breaking) these things.
Toyota is trying to have its cake and eat it too - they want the image (that we provide) of a rugged "real" 4x4... so the masses will buy it. But they aren't supporting the 3% of its FJ buyers who are using (and breaking) these things.
I disagree. The reason I bought a Toyota - a Toyota under warranty was to eliminate risk. If I wanted risk (of mechanical failure that I have to pay to fix), I'd have kept my 2002 Grand Cherokee - with a long expired warranty.
You need to contact 60 minutes or Dateline and you need to copy the legal counsel of Toyota NA and explain why you are doing it. I would go ape $hit on someone if my truck cracked or diff broke, especially on a new vehicle. Lukily on my 100 they covered front diff under the powertrain warranty. Do not wait. The top legal person I believe graduated from UCLA. I found her one time when Toyota tried to not cover my leaking cv boots on my 100 that was still under the powertrain warranty. That when on for like a month and then one day out of the blue the dealership calls and says Toyota has agreed to fix all cv boots on my truck for FREE. Only one side of one boot was leaking. Get fired up, present the facts and Take care of business.
I would also explain nicely to Toyota that Chevy, Ford and everyone else in the car business will here about this is something is not done. Toyota is number 1 and everyone is gunning for them and looking for ammunition. The information world is alot smaller now with the internet and do not be afraid to use it.
On the diff, I would use the new part number as the reason and the obvoius fact that something was wrong.
On the cracked body, I would use structural integrity and pull the "SAFETY CARD OUT"!
Kick butt and take names!
I would also explain nicely to Toyota that Chevy, Ford and everyone else in the car business will here about this is something is not done. Toyota is number 1 and everyone is gunning for them and looking for ammunition. The information world is alot smaller now with the internet and do not be afraid to use it.
On the diff, I would use the new part number as the reason and the obvoius fact that something was wrong.
On the cracked body, I would use structural integrity and pull the "SAFETY CARD OUT"!
Kick butt and take names!
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I simply mean you risk having to accept the potential of dealing with the consequences of potential flaws in a new design if you buy the first model year (v 1.0). But dealing with it should mean a quick warranty repair.
And cons,idering these flaws are pretty MAJOR, I too am quite PO'd @ Toyota. My first BTW and the way Toyota deals with the cracking body will determine if it's my last...
Ahh... I see what you mean - and agree. The first year of any car - even a Toyota is likely to have more issues than the 7th year. The "risk" is/should be dealing with getting it taken care of at the manufacturer's expense. Agreed.
