[quote author=RavenTai link=board=2;threadid=16663;start=msg169527#msg169527 date=1086415666]
a cracked head has no core value, I would not think Toyota sells remaned heads even if it was not cracked, if you bought a new head then there is no core charge anyway
I doubt there is anything fishy going on besides the service guy did not want to bother to go through your inspection and told you something to make you go away
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I tend to totally trust everyone but man this story started off bad and it is starting to get much much much worse...nothing adds up here, like RT stated, there is no core value to a cracked head - if there was they should have simply fixed the head for YOU not for the next person who purchases a replacement head. Second, there should be no core cost anyway if you purchased new parts like that. Third, like Robbie wrote, it is required that they show you the head. Fourth, you just spent 3G's at this frickin place and they wont show you the head despite all the above reasons to do so??? Fifth, at this point man you are getting a**fisted and you need to go on the offensive. Seriously, someone knows someone who wanted or needed a 1fzfe head and then you roll in, it is like random crime except it specifically screwed you which takes the random out of it, at least to you! Like I wrote, I tend to trust and I complacently go along as long as I can go along but when the trust factor is violated, man o man do I turn to attack mode...I would phone the BBB, the GM of the dealer, the Toyota customer satisfaction line, the local attorney general. I'm not joking, I would go total offensive at this point. If they really did ship that thing to toyota, then they really did screw the pooch, this whole procedure may get comped out for you. HTH