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oh snap, I dont even think about Sandia but perhaps I should be now since that store is way more convenient for me.
Ya, just when they redeem my business they pull this.So they are charging you 5 bucks so you can buy their crap? EFF THEM. They lost my business.
New parts manager, I'd shoot him an email to complain. I sent him an email with my unhappiness
erick.rosales@lhmauto.com
I've complained about this to the Desert Toyota parts manager in Tucson. I order my parts online for pickup and they tack on a handling fee. I'm the one placing the order. They just put it in a bin off the truck. Shouldn't that just be the cost of doing business? Last time I ordered 5 items and they pushed it to me across the counter. I said "for the handling fee I got charged, you're going to need to at least put that in a bag". Ridiculous.
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Another poorly run parts dept. I stopped in just to get a “feel” as a fellow parts professional and they absolutely blew it. Same with Precision.
I don't think I would call them a "parts professional". They are more parts pickers , as in pick the parts off the shelf. Those morons will never know half the sh!t you forgot.
You guys are funny. Trying to save $5.