I was in there a couple of weeks ago to order parts for my transmission cooler install on my GX. They were 60 dollars more than Bell Lexus and Bell was offering free shipping. I think my days as being an American Toyota customer are waning. I'll just order online now unless its something I need right away. Last month Don did give me a 10 percent discount on a new Hybrid battery that I replaced on a Prius which I thought was pretty good. I guess it will be a case by case basis now. I've spent thousands of dollars over the years there.