Why the motor in my 80 is toast (link to thread in 80's tech)
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Sorry to hear this.
little_joe
SILVER Star
Damn Stephen, very sorry to hear this. What a story. 
NCFJ
Supporting Vendor
Man this sucks. My faith in the WIX brand just went to ZERO.
Correct me if I am wrong, but the WIX rep's positions is: "It is OK to know that our product is at fault, it's a whole other subject as to taking responsibility for the fall out"
I am sure that there are a whole lot of folks on this forum alone that use WIX products. I have no beef with the product itself, it's a fluke. I sure have a problem with how they handle it. I am guessing there are a whole lot that feel the same way. You never know what a grass roots movement may yield.
I formerly used WIX filters in the shop. I'll be looking at other brands.
Correct me if I am wrong, but the WIX rep's positions is: "It is OK to know that our product is at fault, it's a whole other subject as to taking responsibility for the fall out"
I am sure that there are a whole lot of folks on this forum alone that use WIX products. I have no beef with the product itself, it's a fluke. I sure have a problem with how they handle it. I am guessing there are a whole lot that feel the same way. You never know what a grass roots movement may yield.
I formerly used WIX filters in the shop. I'll be looking at other brands.
- Thread starter
- #5
Thanks guys, I've contacted them again this evening and someone from tech services called me back this evening. I'm hoping something will work out from it.
David70FJ40
Older Than Most
Sorry to hear of the problem. If Wix doesn't do anything I would recommend speaking with an attorney and like Rice said, I believe, look around the web for other Wix failures.
I'm an attorney in Waynesville. Call me Monday, 828-412-8702.
- Thread starter
- #8
Thanks a bunch!! I'm going to give them a chance to make it right before it gets that far but I really appreciate your willingness to help if it does need to escalate to that point. People like yourself are what makes MUD such a fantastic community. I sent several pictures of the faulty filter to one of the higher ups in the technical department as requested Saturday morning , they're supposed to call me back after he has a chance to look at them on Monday.
Here's a diagram of the filter and the part missing is the one in the picture labeled up front safety bypass valve
Here's a diagram of the filter and the part missing is the one in the picture labeled up front safety bypass valve
Blessing in disguise?
It'll be a painful process to get compensation, but this could end up being a good thing overall.
It'll be a painful process to get compensation, but this could end up being a good thing overall.
