73Fj43
SILVER Star
Update: I received a full refund from Matt after going through the PayPal claim process.
ToyotaMatt and VintageTeqParts
- Thread starter megolfer
- Start date
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i clicked the full refund / credit icon as soon as Alan made me aware he had created the Paypal inquiry ,
thank you Alan for letting me know in MUD PM
matt
Can you please respond to my texts / messages / calls about getting my locks mailed out? Thanks Matt.
hi johnny ,
- what has changed from out last live tech. call's , text msg's Thursday evening ?
- i did receive all your requested & needed shipping info. over the weekend , ( today is Sunday / weekend still )
- is our already pre-planned USPS EMS Express Mail overnight service / out my shop door Monday / tomorrow to you still OK ?
- please let me know this morning via Text, & Call's because even though USPS does not operate on Sunday's , remember i said working non-stop including every Sunday prior to you mailing out all your locks / parts to me during our final live tech. call & planning-huddle strategy session ...
- oh ..... ? your final completed locks , keys , upgraded Tercel 4x4 wagon cold-spec. package , ( snow-version option package ) black EPDM rubber pads , & u-groove retainer clip 's tech. video reel-short i sent you Saturday / yesterday ... does everything have my routine green-light
approval from clients to be bagged & tagged for it's pony-express ride ?- can we stick to the call & text's format we have used thus far only primarily ? this helps me help you and me not miss any final details that matter most ...
.
thanks
mat
.
Thanks Matt - appreciate you finishing the project. Looking forward to getting the locks. Please send them out tomorrow.hi johnny ,
- what has changed from out last live tech. call's , text msg's Thursday evening ?
- i did receive all your requested & needed shipping info. over the weekend , ( today is Sunday / weekend still )
- is our already pre-planned USPS EMS Express Mail overnight service / out my shop door Monday / tomorrow to you still OK ?
- please let me know this morning via Text, & Call's because even though USPS does not operate on Sunday's , remember i said working non-stop including every Sunday prior to you mailing out all your locks / parts to me during our final live tech. call & planning-huddle strategy session ...
- oh ..... ? your final completed locks , keys , upgraded Tercel 4x4 wagon cold-spec. package , ( snow-version option package ) black EPDM rubber pads , & u-groove retainer clip 's tech. video reel-short i sent you Saturday / yesterday ... does everything have my routine green-light
- can we stick to the call & text's format we have used thus far only primarily ? this helps me help you and me not miss any final details that matter most ...
thanks
mat
.
EDIT / note: Matt and I originally agreed upon the locks being sent out earlier in the week. That didn't happen, which is OK. Slip ups happen and we're all busy, especially since it's a holiday week. Matt and I chatted on Friday and he still had the locks, post office is closed, so no wrongdoing here over the holiday week since he couldn't have shipped them out over the weekend anyway. Just wanted to make it clear so I'm not painting him to be a villain.
Will update everyone when they get sent out, hopefully tomorrow. I'm sure they'll work great.
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Matt,
First box of parts arrived yesterday, but I was not available to open it until just know. Package and parts arrived in tip top condition. Thanks
Shipment was delayed but you stayed on point to get it corrected. Appreciated.
.
good evening Johnny ,
your completed locks and keys job is bagged , tagged & staged for USPS Express Mail Overnight EMS shipping back to you tomorrow / Monday ..
tracking # active scanned info will be sent to you automatically the moment USPS has human-hands intake'd it / in-hand as always ..
thanks !
Thanks Matt! Looking forward to receiving them.
Is this what happens when an account is banned/deactivated here?
That's not standard for banned members - the username will show a strikethrough under the avatar. He must have requested to deactivate/delete his account from the forum owner/operator.
Final update - received my locks from Matt. He repaired my broken hatch lock cylinder which several locksmiths refused to attempt, cut me new keys based on the passenger lock code, and rekeyed a driver's door lock cylinder & ignition to match. Incredible work & done with really high quality.
He's clearly a first rate technician / mechanic, but it was a frustrating customer experience since he works in sprints of super good communication and then radio silence.
My experience matches other folks' - exceptional product but not the easiest customer experience...
He's clearly a first rate technician / mechanic, but it was a frustrating customer experience since he works in sprints of super good communication and then radio silence.
My experience matches other folks' - exceptional product but not the easiest customer experience...
This is beyond unacceptable, and now the credit card issuer refuses to refund my claim.
Meanwhile, how long does it take to pack a bunch of parts? I don't even need them since I've found replacements, and this person has gone "AWOL". Did he end up manufacturing some artisanal boxes for shipping?
Meanwhile, how long does it take to pack a bunch of parts? I don't even need them since I've found replacements, and this person has gone "AWOL". Did he end up manufacturing some artisanal boxes for shipping?
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I recommend anyone with an outstanding order file a chargeback immediately—I’ve been through it too. Matt kept telling me he was going to issue a refund, and I took him at his word. By the time I finally got fed up and filed for a chargeback, I was already outside the window.
Ironically, when Matt is the purchaser, he did the same thing with the money. I helped him source early 60 Series dash switches from overseas at cost, no markup. He agreed to buy them, so I paid upfront and had my picker ship them directly to him. After that, he went silent. Five weeks later, he messaged just to say they arrived—no mention of payment.
I had to follow up multiple times. Eventually, I warned him I’d post about it publicly if he didn’t pay. Only then did he finally send the money.
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D21FJ60
#LiveLaughLove.
You probably could've bicycled across the US to Baltimore, hopped a ride on a freighter, sailed across to Yemen, met the supplier there and gotten the parts in person faster
Now that’s funny, I don’t care who you are.
Friend tells stories of when he operated in Yemen. Said it was the dirt worst.
whyte01
SILVER Star
Matt,
Would you please provide update on order #6905. Ordered and paid for on July 29.
Thanks...Mark
Would you please provide update on order #6905. Ordered and paid for on July 29.
Thanks...Mark
D21FJ60
#LiveLaughLove.
You are 4.5 hours each way from Annapolis.
It will take you less time to drive down and knock on his door then drive home than it will to get an answer digitally.
Pack up Dwight Schrute and roll out
