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Moving freely as in "in and out" versus left to right as the motor drives it?Is the arm moving freely throughout its range? If it's binding up then the spring may be fine but unable to overcome the binding. You may want/need to remove the arm and lubricate/exercise it through it's range if it's binding up.
If the arm is moving freely then it should be easy to tell if the spring is broken, stretched or disconnected.
It's also possible that you have an issue with the blade itself though that doesn't seem to be what you are describing. If you are stumped from this point perhaps a few photos of the contact you are seeing and condition of pivots/arm would be helpful for the forum.