Please post photos of your Weboost Drive Reach and Wilson Truck & RV Antenna install

[prharper]

Did some research on Mud and purchased the following:
Amazon product ASIN B01FUF1JAYAmazon product ASIN B08B8X3QTL
Have not been able to get the Wilson antenna working. FWIW - The provided little OEM shark fin works on roof or at least I don't get error lights.
I get a red light on Weboost with Wilson antenna connected which points to oscillation issue.

Red or Blinking Green & Red Lights on a Vehicle or Indoor Booster

A red light indicates a feedback loop condition called oscillation. When oscillation is detected, your booster shuts down or reduces gain. This is typically caused when the outside antenna and the ...

support.weboost.com

Still going in circles with Weboost technical support. Have tried putting the internal antenna in the glove box, behind the dash, under the front passenger seat carpet, under the center console in addition to relocating the Wilson antenna to various parts/corners of my roof rack. Weboost light will not stay green (turns red immediately upon power) unless the Wilson antenna is located a few feet behind the vehicle (not attached/mounted to the vehicle which is useless if I can't drive with it).

What's frustrating is that I sent a link of photo showing Weboost internal antenna and Wilson antenna locations on the same model LC which works.
@catastrofe << clean install which I replicated but mine doesn't work.

WeBoost & Wilson Pro Cell Boosters - Code "MUDWEBOOST" at "AllTechSource.com" - Ends Nov. 31, 2020

forum.ih8mud.com

Wondering if I took a chance with a refurbished Weboost unit....which technically has a one year warranty.

Anyway, appreciate those who can send pics of their install to help me get resolution with Weboost.

 

[Sandroad]

So just to clarify, the small outside antenna with the magnetic base that came with the Reach does work without causing oscillation but the larger/taller outside mounted antenna you purchased separately does not.

You’ll lose much of the advantage of having a booster if the inside antenna is hidden or mounted more than a couple feet at most from the phone. So put that where you want it an concentrate on getting the outside antenna right. Omni directional antennas have different signal shapes. Some are high gain and very flat in signal shape. Some are low gain and ball-like in signal shape. I may not be explaining it well, but bottom line is I prefer a lower gain antenna for mobile signal reception and higher gain antenna for stationary reception. That’s because a flat high gain signal shape can miss towers. If it was me in your situation, I would either use the small magnetic base antenna or try a different mounted antenna with a lower gain than the extra one you bought. You get most of the advantage of a booster simply by having any antenna outside the vehicle faraday cage and boosting the signal.

 

[catastrofe]

Did some research on Mud and purchased the following:
Amazon product ASIN B01FUF1JAYAmazon product ASIN B08B8X3QTL
Have not been able to get the Wilson antenna working. FWIW - The provided little OEM shark fin works on roof or at least I don't get error lights.
I get a red light on Weboost with Wilson antenna connected which points to oscillation issue.

Red or Blinking Green & Red Lights on a Vehicle or Indoor Booster

A red light indicates a feedback loop condition called oscillation. When oscillation is detected, your booster shuts down or reduces gain. This is typically caused when the outside antenna and the ...

support.weboost.com

Still going in circles with Weboost technical support. Have tried putting the internal antenna in the glove box, behind the dash, under the front passenger seat carpet, under the center console in addition to relocating the Wilson antenna to various parts/corners of my roof rack. Weboost light will not stay green (turns red immediately upon power) unless the Wilson antenna is located a few feet behind the vehicle (not attached/mounted to the vehicle which is useless if I can't drive with it).

What's frustrating is that I sent a link of photo showing Weboost internal antenna and Wilson antenna locations on the same model LC which works.
@catastrofe << clean install which I replicated but mine doesn't work.

WeBoost & Wilson Pro Cell Boosters - Code "MUDWEBOOST" at "AllTechSource.com" - Ends Nov. 31, 2020

forum.ih8mud.com

Wondering if I took a chance with a refurbished Weboost unit....which technically has a one year warranty.

Anyway, appreciate those who can send pics of their install to help me get resolution with Weboost.

Sorry to hear you’re having issues. I’m thinking you’re on the right track regarding the refurbished unit being defective in some manner. Hope you get it sorted out.

 

[prharper]

So just to clarify, the small outside antenna with the magnetic base that came with the Reach does work without causing oscillation but the larger/taller outside mounted antenna you purchased separately does not.

You’ll lose much of the advantage of having a booster if the inside antenna is hidden or mounted more than a couple feet at most from the phone. So put that where you want it an concentrate on getting the outside antenna right. Omni directional antennas have different signal shapes. Some are high gain and very flat in signal shape. Some are low gain and ball-like in signal shape. I may not be explaining it well, but bottom line is I prefer a lower gain antenna for mobile signal reception and higher gain antenna for stationary reception. That’s because a flat high gain signal shape can miss towers. If it was me in your situation, I would either use the small magnetic base antenna or try a different mounted antenna with a lower gain than the extra one you bought. You get most of the advantage of a booster simply by having any antenna outside the vehicle faraday cage and boosting the signal.

Correct, smaller magnetic base antenna works (at least no error indicators). If I disconnect it and connect the Wilson truck antenna, it shuts down (red light comes on).
Weboost support advised me that the inside antenna needs to be shielded from the outside antenna and recommended that I install inside the glove box or some other shielded location and I've done all this. I understand the faraday cage effect but something doesn't seem right when the same hardware config is working for others on Mud.

I'm not convinced this booster is helping with the small magnetic base antenna either. Doesn't seem to get me any extra bars. Ideally, I want a replacement unit to test and compare.

 

[MTNLIVIN]

This is my install and is working well. Make sure your antennas are away from each other. If they are anywhere close, you'll have issues. Hope this helps, best of luck.

 

[TeCKis300]

That does sound frustrating and seems like you're doing the right things? Maybe the boost unit is having issues or you have some odd reflection causing the cross talk between the internal and external antenna? Or maybe there some strong external interference or you're really near a cell tower where you're located?

Here's where I have my antennas located

 

[mep1811]

I bought a magnetic base at a truck stop and mounted the antenna on that . I have a steel plate on my Rhino Rack where I have all my antennas mounted.

 

[prharper]

That does sound frustrating and seems like you're doing the right things? Maybe the boost unit is having issues or you have some odd reflection causing the cross talk between the internal and external antenna? Or maybe there some strong external interference or you're really near a cell tower where you're located?

Here's where I have my antennas located
View attachment 2698470

View attachment 2698464

Thanks for sending. I recall your nice setup and tried placing the internal antenna behind that same panel (on passenger side) with Wilson antenna on rear corner like yours (even a little more distance between the two antennas). Good thinking on me/home being near a cell tower, that could explain it. However 2 weeks ago, went camping in a remote area with a very weak signal and got the same red light indicating oscillation, had to connect the small magnetic antenna to get it to stay green. Appreciate the response.

 

[TeCKis300]

The interior and exterior antennas use the same smb plugs. Any chance you have them reversed? Not that I even know if they would result in the symptom you're describing.

 

[WCDAVE]

Have you tried another Wilson antenna? Not saying that’s it, but it seems when introducing it is where the problem comes in. Is it possible that is a faulty unit And not the WeBoost?

 

[lx200inAR]

Do you get the interference alert (red lights) if you unplug the internal antenna? with no internal antenna, you should eliminate oscillation as the cause of your signal problems. At least a place to start trouble shooting. If unplugging the inside antenna “works.” my thought would be to use an RF attenuator if it is a matter of too strong signal. They also sell RF shields, maybe that could be employed to help isolate the antennas.

I have installed commercial boosting systems at some of the sites for my company, so I’ve done a little work in this area. ive never had to use an attenuator since the systems we use back down signal on their own.

also I wouldn’t rule out a faulty system.

 

[prharper]

The interior and exterior antennas use the same smb plugs. Any chance you have them reversed? Not that I even know if they would result in the symptom you're describing.

They are not reversed. We ruled this out.

 

[prharper]

Do you get the interference alert (red lights) if you unplug the internal antenna? with no internal antenna, you should eliminate oscillation as the cause of your signal problems. At least a place to start trouble shooting. If unplugging the inside antenna “works.” my thought would be to use an RF attenuator if it is a matter of too strong signal. They also sell RF shields, maybe that could be employed to help isolate the antennas.

I have installed commercial boosting systems at some of the sites for my company, so I’ve done a little work in this area. ive never had to use an attenuator since the systems we use back down signal on their own.

also I wouldn’t rule out a faulty system.

Only get the red oscillation light when I plug in external antenna. Guess I could put a shield around the internal antenna but seems like that would reduce signal to my cell phone.

Just got off the phone with Weboost support and they are sending me a replacement Wilson antenna and an inside antenna to test. If that doesn't work, I'll insist on a replacement Weboost unit.

 

[Sandroad]

Only get the red oscillation light when I plug in external antenna. Guess I could put a shield around the internal antenna but seems like that would reduce signal to my cell phone.

Just got off the phone with Weboost support and they are sending me a replacement Wilson antenna and an inside antenna to test. If that doesn't work, I'll insist on a replacement Weboost unit.

Good to test the replacement antennas, but my money is on a bad unit. You're descriptions to date indicates to me the refurbished Drive unit is FUBAR.

 

[prharper]

My bet was also the Weboost but received replacement antennas (inside and Wilson trucker antenna < which is a slightly different updated design). These arrived in the mail the day before we were heading out for family vacation so I only had time for a quick test.

First, swapped out Rhino mount bracket on new Wilson and put on roof, back right corner. Powered up and red light.
Second test, replaced interior antenna, powered up and green light. Granted, I did not run the new interior antenna under the carpet, from Weboost which is behind second row, along the center console to the front dash like the existing one. Don't think it should matter.

When I get back from vacation, I will run the replacement along the same path as the original interior. Maybe the original has a nick in the cable cover or something,… Will post results after testing.

 

[grinchy]

How much above the ‘level’ of the roof does the trucker antenna need to be?
I can place it with the one tall extension and the base of the antenna pod/where wire exits is level with the roof. That is ideal from an exposure perspective but no point to it if it won’t get any signal that close to the roof plane. This is an install on the hatch; so the antenna is behind the roof/hatch aero wing a few inches.

 

[Moby]

This is my install and is working well. Make sure your antennas are away from each other. If they are anywhere close, you'll have issues. Hope this helps, best of luck.

View attachment 2698392

What mount is that? It looks like it has a nice swivel so you can lay it flat?

 

[grinchy]

I think I’m going to roll with it. Did some testing and get a good two bar boost and have a good place to put the internal antenna in the ashtray.

Comet rs-840 hatch mount.

 

[prharper]

Yes, it’s from Rhino Rack. Works great.

What mount is that? It looks like it has a nice swivel so you can lay it flat?

What mount is that? It looks like it has a nice swivel so you can lay it flat?

It’s from Rhino Rack. Works great. They were hard to source earlier in the year.

 

[Boomstick]

I think I’m going to roll with it. Did some testing and get a good two bar boost and have a good place to put the internal antenna in the ashtray.

Comet rs-840 hatch mount.

View attachment 2880450

I just picked this up and was going to mount in the same spot... How do you have the wire coming inside, where did you put the booster, and how did you mount the internal antenna?