- Thread starter
- #141
Yes, keep going up the ladder. Be nice, but be persistent.
And I hope you don't think for a moment....that if you had sent the filter in for disassembly...they would have admitted fault or claimed responsibility.
Absolutely not. I even told them that I didn't think it was right that were supposed to trust they'll do the right thing when they cut open a filter but I don't get the same trust in return.