re_guderian, oftentimes, the reasons threads get locked is because the people running the site don't like the direction the conversations are going, whether that is Woody or anyone else. I only mentioned him in a general sense, as this is his site and I know he tends to keep a close eye on things. Starting a new thread to continue a previous conversation that was locked is an obvious attempt to circumvent the oversight of moderators and administrators, which I am not interested in doing. I had no problem with continuing the conversation in that thread, but if it is not wanted on the board, I am happy to take it to e-mail or PM with anyone who is interested.
I do represent Optima, but not in the sense of a traditional vendor, who might start threads promoting their own products or offering special deals or discounts. I don't think locking that thread really benefited Optima, as there were people like Spike, who had unanswered questions or wanted to voice their concerns about our products. I encourage all feedback about our batteries, both good and bad, because it helps us better understand how to address issues our customers and our company is facing. Locking that thread may have also given the appearance to some, that we wanted or asked for it to be locked, which wasn't the case. I've been active on automotive message boards for more than a dozen years, so if I stopped working for Optima, I'd probably still pop in on my favorites and try to help folks, as I have done in the past.
Frankly, I would welcome more corporate participation on message boards, as other battery companies face the same issues and challenges we do, although perhaps not on the same scale, and more voices addressing the same issues will only end up helping more people. Unfortunately, other companies do monitor message boards and they see the tone of some conversations and frankly, it scares many of them. I haven't been doing this work for Optima for two years, but I am constantly approached by “vendors” who pepper me with questions about what I do and how I do it. Ultimately, most realize this is a full-time gig and unless they are able to find the right person (or people) and are willing to commit to hiring them to do this full time, they'd rather continue to lurk and take their lumps.
While some vendors may expect editorial oversight with sponsorship of a board and some sites do offer that (no sponsor-bashing rules), I think Optima has a good understanding of how these communities function and we're not trying to silence anyone with advertising dollars. We print an 800 number (888-8OPTIMA) and our website on every battery we sell, hoping that folks will contact us if they have questions or concerns. What we've found is that many will turn to message board communities, so we want to be available to help them in that forum as well. Frankly, most of what I post regarding proper voltage levels, charging procedures and maintenance techniques is universal information, applicable to all batteries. I'm happy to provide it to people who are using other brands, because even if they never buy one of our batteries, they might end up passing on good advice to someone else who does.
Spike, to answer your previous question (I think), if someone googles the Optima name long enough, they'll find all kinds of information, some of it true, some of it false. Using bold font or italic print doesn't make a false statement true, nor does repeating it over and over again. We simply do not use recycled lead in our batteries, which is standard practice for AGM battery production. I understand folks love conspiracy theories and guys like George Noory make a living giving folks a national stage to present their stories. Just because he gives someone three minutes on air doesn't mean there is any basis of fact behind what they are saying. Optima's parent company has been consistently named one of the
most-ethical companies in the world. Their investment in Optima more than ten years ago, their investment in our brand-new production facility, their support of enthusiasts through countless sponsorships and their investment in continual product development has all the makings of a long-term acquisition, not someone looking to make a quick buck off an established name.
Packetstormin, batteries that are physically larger or smaller than typical automotive sizes will tend to have shorter warranty periods for different reasons. Larger batteries are often used in commerical applications or those that see infrequent or seasonal use (boats, RVs, tractors, etc...) and many of those batteries are not properly-maintained when in storage. Battery manufacturers will take the warranty hit for a certain period of time to make customers feel comfortable with their purchases, but most don't want to deal with excessive returns due to what they consider “abusive” applications, even if the abuse is passive over several months and not through active use.
Physically smaller batteries are popular with enthusiasts who are looking to shave weight off their vehicle, but those batteries are also more susceptible to damage from extreme temperatures (both hot and cold), as well as the issues relating to improper storage, if the vehicle isn't a daily driver and that is also reflected in the length of many of their warranties. Cranking amps only need to meet or exceed the specs for the engine. Some folks will shop for the most cranking amps they can find for a deep-cycle application, when they really should be looking at the reserve capacity of batteries designed for deep-cycle use, that also offer enough cranking amps.
YellowTops and BlueTops (except for the 34M) are designed for deep-cycle applications, but they do work better and last longer when they are properly-maintained. When I first started this job, I asked a friend of mine if he charged the batteries on his bass boat as soon soon as he came off the water or if he waited until right before his next fishing trip. He answered, “I'm supposed to charge my batteries?” which helped me understand the basic level I would be starting from for at least a few folks.
I believe I already mentioned it in this thread, but when most folks do have trouble with our batteries, it is when they are deeply-discharged, usually below 10.5 volts. That is because many chargers will not recognize or charge batteries discharged below a minimum voltage threshold. My truck starts every day on one such “dead” YellowTop that was returned to us under warranty. This is not a problem unique to Optima and other manufacturers have addressed it by simply voiding the warranty on batteries found to be discharged below a certain voltage level. We didn't do that, but we did make
this YouTube video, which explains how to recover these batteries.
If you do end up using batteries in a vehicle that are not identical in age, size and type, they need to be properly isolated from each other. The key to long battery life, regardless of brand, is proper voltage maintenance. When any battery is discharged below 12.4 volts and allowed to sit, sulfation will begin to diminish both capacity and lifespan. That makes a quality battery maintainer or tender an excellent investment for any vehicle that doesn't see daily use.
Jim McIlvaine
eCare Manager, OPTIMA Batteries, Inc.
www.facebook.com/optimabatteries