Hi everybody,
I just learned the hard way that cruiserparts.net only gives store credit for returned parts. In my recent thread on solving a gauge fuse issue, I went through the whole process of tearing my truck apart and tracking down the short circuit to find that it was inside the A/C amplifier computer. I was under a very tight time crunch and needed my truck up and running--it's my only vehicle currently--to get to Utah for graduations and playoff games. I went through the process of ordering replacement electronics components in an attempt to repair my shorted A/C amplifier and just to be certain I also ordered a used A/C amplifier from cruiserparts.net; that was the only one I could find. They charged me $660. I lucked out and I was able to repair my A/C amplifier and didn't need the one from cruiserparts.net.
Now I'm trying to return the unopened A/C amplifier from cruiserparts and the fine print on their return policy is that I will only be given store credit and it is only valid for a year from the original order date. It is there prerogative to set their return policies however they wish but they sure don't make it obvious that there's no way to return parts and get your money back. Even if I send it back, they are going to charge me $165 (25%) as a "restocking fee".
I just wanted to highlight that with everybody here so that you don't make the same mistake. Normally it's not a problem but I could really use the $660 bucks right about now. Know before you buy; lesson learned.
If anybody needs a working, used A/C amplifier for an FZJ80, PM me, I've got an extra one I don't need.
Cheers!
I just learned the hard way that cruiserparts.net only gives store credit for returned parts. In my recent thread on solving a gauge fuse issue, I went through the whole process of tearing my truck apart and tracking down the short circuit to find that it was inside the A/C amplifier computer. I was under a very tight time crunch and needed my truck up and running--it's my only vehicle currently--to get to Utah for graduations and playoff games. I went through the process of ordering replacement electronics components in an attempt to repair my shorted A/C amplifier and just to be certain I also ordered a used A/C amplifier from cruiserparts.net; that was the only one I could find. They charged me $660. I lucked out and I was able to repair my A/C amplifier and didn't need the one from cruiserparts.net.
Now I'm trying to return the unopened A/C amplifier from cruiserparts and the fine print on their return policy is that I will only be given store credit and it is only valid for a year from the original order date. It is there prerogative to set their return policies however they wish but they sure don't make it obvious that there's no way to return parts and get your money back. Even if I send it back, they are going to charge me $165 (25%) as a "restocking fee".
I just wanted to highlight that with everybody here so that you don't make the same mistake. Normally it's not a problem but I could really use the $660 bucks right about now. Know before you buy; lesson learned.
If anybody needs a working, used A/C amplifier for an FZJ80, PM me, I've got an extra one I don't need.
Cheers!