...I think that if lockrite is going to make a product that requires shimming, they should include the shims....
Interesting apporach, and some merit I suppose... but in the automotive world there are hundreds of applications where "outside" parts are needed. Its not feasable for LockRight to try and guess which shims you will need, if any at all. Ring and Pinions for example don't come with shims... its the insaller/salesmans job to know they are needed.
Where did you buy the LockRight? Did you ask about shims?