PSA: Use OEM Glass if you have HUD (5 Viewers)

[OregonLC]

I use a great glass installer. Small 'mom & pop' shop (literally). Guy has several decades of experience and knows all kinds of details regarding the intricacies of Land Cruiser glass. It's a good shop. They did a windshield in my 13 LC a year ago and used FYG glass and it was a really good job.

A few weeks ago I took a rock into the windshield on Leonard (16 570). It hit right at the VIN plate and cracked across the driver's side. Used the same shop, same brand of glass. Great clarity, great install. I didn't notice it at first but I've got pretty bad ghosting on the HUD. There's also lacking optical clarity as showing in the wavy lines, though the view outside it great and there is no hint of distortion when looking side-to-side.

The shop is supportive, reaching out to their supplier to see what the remedy is. My guess is the only solution is to go with Lexus glass, but since it's a State Farm repair, I'm not sure how easy that path is going to be. In doing a bit of research, it sounds like HUD glass has a wedge-shaped poly layer that eliminates the refraction resulting in the ghosted image. My guess is FYG doesn't have this spec'd correctly.

It's a State Farm repair, so I'm not sure how easy it is going to be to get them to up the cost for OEM. Worst case, I'll pay the delta to have it done correctly. With FYG it was a $1,350 repair.

 

[DallasTide]

You don't have to rub it in that the LX has HUD

Jk, sorry you're dealing with this. Good PSA for the board.

 

[Adrenaline6]

Being that it is reflective. I wonder if their is a HUD adjustment that is needed (if there is adjustment). You would think there would need to be a focal point adjustment due to tolerances.

 

[04UZJ100]

SF replaced my LX windshield with OEM glass without issue in 2020

 

[OregonLC]

Being that it is reflective. I wonder if their is a HUD adjustment that is needed (if there is adjustment). You would think there would need to be a focal point adjustment due to tolerances.

HUD glass has two possible remedies, one is an anti-reflective coating on the poly layer, preventing the forward glass layer from producing the secondary (ghost) image. The other is to have the poly be wedge shaped, thicker at the top resulting in the focal planes to align at eye level.

Through the Launch tool you do have some minor adjustments, but they're not designed to fix the wrong glass.

SF replaced my LX windshield with OEM glass without issue in 2020

I asked for it up front but they won't allow OEM if an equivalent aftermarket is available. Unfortunately it's only equivalent on paper.

 

[AZLX570]

I wonder if there's some sort of film you can buy that you can apply/stick to the inside of the windshield that will help with glare. Might be worth spending less than $50 or so trying out some different films if you don't want to go down the hassle of trying to get a new windshield. Or even just to help in the meantime.

 

[gaijin]

I wonder if there's some sort of film you can buy that you can apply/stick to the inside of the windshield that will help with glare. Might be worth spending less than $50 or so trying out some different films if you don't want to go down the hassle of trying to get a new windshield. Or even just to help in the meantime.

I think that's a good idea - Found some "HUD Display Windshield Film" on Amazon, for US$7.99 worth a try?

Link: HUD Film on Amazon

HTH

 

[Mrtwooooo]

I had the same ghosting issue on my 2016 LX. When I bought the car it had an aftermarket windshield, which I think was the issue with the ghosting.

A few months ago I called up my local Lexus dealer and found out who they sourced their glass work through because I’ve now got a crack in the glass. Called up that company and gave the guy my info and he stated that in whatever system he was looking at that OEM Lexus glass was the only option. I guess because of whatever particular requirements the car calls for spec’d it to only have oem glass. He said that my insurance wouldn’t have much of an option but to approve OEM glass at that point.

He ordered the glass and all the trim and seals through the local dealer. The glass guy did all of the appropriate claim stuff with my insurance also. Costs me $150.

 

[04UZJ100]

I had the same ghosting issue on my 2016 LX. When I bought the car it had an aftermarket windshield, which I think was the issue with the ghosting.

A few months ago I called up my local Lexus dealer and found out who they sourced their glass work through because I’ve now got a crack in the glass. Called up that company and gave the guy my info and he stated that in whatever system he was looking at that OEM Lexus glass was the only option. I guess because of whatever particular requirements the car calls for spec’d it to only have oem glass. He said that my insurance wouldn’t have much of an option but to approve OEM glass at that point.

He ordered the glass and all the trim and seals through the local dealer. The glass guy did all of the appropriate claim stuff with my insurance also. Costs me $150.

This, as I recall, is how it went down for me. Use local Lexus dealer glass shop and have Lexus reach out to insurance company indicating that OEM glass is the best option for replacement.