Yeah, the ladies that answer the phone are nice enough but they have zero technical knowledge. Not sure who dropped the ball as far as calling me back with answers, but from what the OP said it would have been bad info anyway. I'll be doing business with Spector Offroad from now on. They're the complete opposite experience, and they're a 90 minute motorcycle ride from my house. Doesn't hurt that I get to drool all over these beauties on the way to the parts counter.x2 on this. They were pretty much useless when I had some questions about brake rebuild kits.