Hey all, new to the forum and really need some help! Recently purchased a 1998 LX470, (pictured) in Oregon, thanks to the buyers guide on this forum. Drove it up to Seattle to get it shipped to Maui where I live. I left it at the docks to be shipped.
Today I got an email from Matson saying they were loading the vehicle and they moved it and then when they went to start it again it wouldn't start. I called them and they said battery is ok, fuel pump is ok, starter turns over but will not start. They believe it might be the key and are requesting I send a different key.
The key I provided is an aftermarket key with integrated fob and it worked the whole time I drove the vehicle from Oregon to Seattle. Granted I had the original Lexus key in my pocket. The original key's case is broken hence why I didn't leave it with the car.
Is the aftermarket key messing with the security system and preventing it from starting?
Why would it start once and then not the next time?
They're requesting I send a different key to them but I'm concerned about that. Any help or thoughts or ideas would be extremely helpful. I wasn't able to talk to the guys that actually moved my lx because the port was closed by the time I called, but I can call and talk to them on Monday morning.
Today I got an email from Matson saying they were loading the vehicle and they moved it and then when they went to start it again it wouldn't start. I called them and they said battery is ok, fuel pump is ok, starter turns over but will not start. They believe it might be the key and are requesting I send a different key.
The key I provided is an aftermarket key with integrated fob and it worked the whole time I drove the vehicle from Oregon to Seattle. Granted I had the original Lexus key in my pocket. The original key's case is broken hence why I didn't leave it with the car.
Is the aftermarket key messing with the security system and preventing it from starting?
Why would it start once and then not the next time?
They're requesting I send a different key to them but I'm concerned about that. Any help or thoughts or ideas would be extremely helpful. I wasn't able to talk to the guys that actually moved my lx because the port was closed by the time I called, but I can call and talk to them on Monday morning.