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Thank you!Guessing the ignition cylinder rod has broken, look in the FAQ, you can order the part off Ebay for like $25 and do the install yourself. Regardless of that, their prices for those parts are way inflated.
Ask for a photo of said broken housing. That thing is stout, I would be very surprised if you broke a cast aluminum housing rather than the thin rod everyone else breaks.I just talked to the shop. They said that the base of the housing broke, not the rod. They told me that Lexus told them they can’t replace just the housing but have to replace the housing and the cylinder. I’m calling Toyota to confirm that last statement and to get all quote from them
I just talked to the shop. They said that the base of the housing broke, not the rod. They told me that Lexus told them they can’t replace just the housing but have to replace the housing and the cylinder. I’m calling Toyota to confirm that last statement and to get all quote from them
yes, well this is the thing about trusting someone else to do a job for you. It's a blind leap of faith. I do all work on my own car, no problem, save heaps, do a better job than money can buy. But the type of car my wife wants and drives makes me want to cry in frustration, so I simply have 'let go' and trust the cosmos for that one. At least I think you are still ahead that it is toyota.You're assuming that their assertion is correct and you should not be so trusting. You need to find out for yourself what actually broke.
Time to find a new shop! Or just do it yourself. Its really not that hard of a job.