Hello, all!
I bought a carburetor from City Racer LLC back in November, when I first picked up my 40 project. Between ordering and delivery, I quickly discovered that I had way more to fix than I first assumed, and my project scope went from a few fixes to a frame-off (much to my wife’s irritation). I put the carburetor box on a shelf and got to work tearing everything apart.
Ten months later, I finally opened the box to install today, and discovered that the fuel inlet threads were bashed in. After a minute of two of cursing, I emailed City Racer.
They got back to me in TEN MINUTES! And immediately offered to send out a replacement for the inlet, no questions asked.
I can’t recommend this company enough. I’ve purchased a couple grand worth of parts from them this year - every part shipped quickly - but this kind of service guarantees I’ll keep going back. Let’s keep these folks in business. They’re doing it right.
Thanks, City Racer!
Bret Scott
I bought a carburetor from City Racer LLC back in November, when I first picked up my 40 project. Between ordering and delivery, I quickly discovered that I had way more to fix than I first assumed, and my project scope went from a few fixes to a frame-off (much to my wife’s irritation). I put the carburetor box on a shelf and got to work tearing everything apart.
Ten months later, I finally opened the box to install today, and discovered that the fuel inlet threads were bashed in. After a minute of two of cursing, I emailed City Racer.
They got back to me in TEN MINUTES! And immediately offered to send out a replacement for the inlet, no questions asked.
I can’t recommend this company enough. I’ve purchased a couple grand worth of parts from them this year - every part shipped quickly - but this kind of service guarantees I’ll keep going back. Let’s keep these folks in business. They’re doing it right.
Thanks, City Racer!
Bret Scott