Having the same issues with the checkout process as well, thought it was just me. just gave up and ordered through Parksouq, it was a big one $2k+
hopefully no tarrifs
hopefully no tarrifs
Toyota sale, 25% off wholesale and free shipping WOW
- Thread starter 2001LC
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Does anyone happen to know what shipping carrier does Serra Toyota of Decatur use?
I was pretty worried after reading about Serra in this thread. I had already placed my order last Monday. I received shipping notice this last Thursday. Hoping it's all gonna work out.
Serra's site wouldn't find the parts when I entered the #'s, but then I removed my vehicle and they showed up.
Serra's site wouldn't find the parts when I entered the #'s, but then I removed my vehicle and they showed up.
Mine was shipped via UPS ground.
Looks like my order with Serra finally went through. I was not able to purchase two plastic clips, kept showing an error, not a big deal. I was not going to miss the sale due to those two small items. Luckily all of the bigger items finally made it into the cart and I was able to checkout.
Their entire e-commerce platform is f'd up tonight. All the SE dealers. I was able to get an order confirmation after several attempts and clearing my cookies/cache, but unable to add anything to the cart beyond what I put in a few days ago. When I search, every single part and accessory for any toyota is 'discontinued.'
Serra's gonna be swamped with the cleanup for weeks. I would not expect much to ship anytime soon.
Serra's gonna be swamped with the cleanup for weeks. I would not expect much to ship anytime soon.
I had no issues ordering parts for my Corolla last night before the 20% sale ended. I live in NC though so I'm fortunate enough where I just order my items for in store pickup. There's 3 local dealers within a ~30 minute drive and they all participate in these sales. If you live in the southeast just pick a dealer local to you and order in store pickup from them. My parts orders are always ready for pickup in two or three days, max.
Do you mind sharing the 3 NC dealers you use that participate in the sales? I'm on the outer banks and Norfolk is the closest dealer to me but they don't always participate in the sales.
Fred Anderson Toyota, Leith Toyota, Hendrick Toyota. FWIW I ordered from Leith Toyota last night. Again, no issues ordering for in store pickup.
Old Nick
GOLD Star
X2 on Fred Anderson. Put in a big order on Saturday. I did run into the “processing error” one time at the payment step, but I called them. Nice guy there told me to empty my cache and that it would then go through. It did.
I’ve had very good experiences with their parts department.
I tried last night, couldn't get any of the half dozen or so dealer sites that I know of to work no matter what I did. My cart was wiped too, had about 40 part numbers in it.
Jack90210
SILVER Star
UPS if I remember correctly. Give them a call and they'll tell you, might be both UPS and FedEx since they both drop off there.
Jack90210
SILVER Star
Been following your thread so I'll be curious to see what comes out of the parts cannon!
I called the dealer I placed my order with and they confirmed they did receive my order and sent me an order confirmation. Might be worth checking. Though I think if your cc’s didn’t get charged there’s a good chance the order didn’t go through.
Did you get yours in yet? Packaging on mine was great to protect it from external forces, but they put the bag of hardware in the inner box with the condenser. A few fins bent that will need to be straightened out but I'm happy to have an OEM part in hand.
For those of you who were not able to order from Serra Decatur the other night, I connected with Eric at Serra, who says Toyota is offering a (brief) re-do:
I just did this and can confirm it works. Haven't tried with any other dealers. It may work beyond Serra since Eric seems to suggest that Corporate is owning the problem, but it ends at midnight tomorrow.
I just did this and can confirm it works. Haven't tried with any other dealers. It may work beyond Serra since Eric seems to suggest that Corporate is owning the problem, but it ends at midnight tomorrow.
Sounds great!
I tried it on but don't see the the discount on Genuine Toyota Parts and Accessories: Official Online Store Serra Toyota of Decatur - https://autoparts.toyotaofdecatur.com/
Tried one dealer logged in.
Tried another dealer logged out.
Both incognito browsers.
I'm cursed, I guess.
EDIT:
I tried an order where I divided the initial 48 items in half to 24... and the order went through.
I then added the second half... and the order went through.
The bug I was experiencing must happen when a certain number (above 24 and definitely 48) is added to the cart.
Last edited:
Hm. Definitely worked for me today. Order confirmed. Also I was at $75.12 in parts, just over the limit for free shipping. Not sure if that’s required for the discount code to work.I tried it on but don't see the the discount on Genuine Toyota Parts and Accessories: Official Online Store Serra Toyota of Decatur - https://autoparts.toyotaofdecatur.com/
