Looks like Safelite really is hit or miss. Took me 6 made appointments and 4 kept ones to finally get a sloppy windshield install on my LX.
1) First appointment cancelled due to wrong glass.
2 )Second appointment the top flex molding was jacked up and made a ton of wind noise.
3) Third appointment tech came out and just removed ALL the trim except for top horizontal piece. Left rivet holes open (which i didnt know about yet) . Said it would take a while but they would order more. I left the car at the mechanic for unrelated stuff for 2 weeks and turns out the windshield also leaked up top so my electrical system was was doing a bunch of different things when I got it back. Door chimes when there shouldnt be any, killed the battery. Lights staying on when turned off. They told me it was probably the sun roof leaking.
4) Fourth appointment they never actually ordered new trim... had to get on them for that. Finally ordered and installed new moldings. I told them side moldings needed to be riveted in but they were only urethaned in. Sticky tape for top didnt hold and popped by the next morning so it looked ridiculous. Told them it needed to be redone.
5) I pulled off the a pillar inside trim and showed them the windshield was leaking and told them to redo the job from start to finish, including rivets and that they would need an extension for it, so we had to reschedule rather than just a resetting of the molding.
6) Their manager (who claims he did "100's of these down south" said he would personally do the install, with a tech. The install is sloppy AND he used self tapping screws instead of rivets. Urethane leftover on top of my roof on both sides for the top molding, which isnt sitting level or flush inside the groove. Bent the molding at the top of the windshield. Self tapping screws peaking out from behind the trim. Unfortunately it is the best work this shop is capable of performing. They were proud of their work. Yes they have a guarantee. It might as well be a guarantee to look like $hit when they are done.
Wife thinks i'm being anal on a 20 year old truck and that no one else would notice it but I'm afraid its going to cause rust issues like i've seen on here. At the top corners it doesnt look at all neat or flush. The trim is jumbled together. This repair was done through my insurance for a total cost of $375 and $0 out of pocket, plus they purchased the trim so i'm sure they took a hit on it. Well I got exactly what I paid for. I think i might go back to insurance to see about finding a different shop to redo it.