UPDATE:
I hope everyone has been doing fine, and that you are all getting excited to spend the upcoming holiday's with loved ones.
Work has been extremely busy, but I was just dropping by to let you all know, I got made whole on the total loss of my Land Cruiser about a month ago.
After my last update, I ended walking away from the whole situation for two weeks. Then late in the afternoon on Friday the 13th in October, I gave it one last "good faith" effort.
I made the call, and listened to the total loss agent give me their whole speech about my vehicle. After they were done, I politely told them that I couldn't accept their offer, and that I would like to speech to a supervisor. I also asked them to notate my account that when I call in from here on out, that I will not talk to anyone over this matter, unless they are a supervisor.
This agent connected me to a supervisor, and I was very polite with the supervisor during our conversation. I asked him if he would put in a request to CCC to have them re-evaluate my original review on my vehicle, along with the comps that I submitted.
I mentioned to him there were errors on the report on their end. The manager told me that he would put the request thru, but not to get my hopes up.
I then started asking the manager questions about "statute of limitations ", and I started asking for paperwork to be emailed to me for my records. He complied with my requests, but I think asking all these questions, kinda made them think I was going to proceed down another path to get this matter resolved, because not even 30 minutes after the phone call with the manager. I get a phone call from an total loss agent who who is all the sudden a part of a specific team that works strictly alongside CCC and that they are a "Toyota Land Cruiser " expert when comes to dealing with the value of these "specific " vehicles, and that they also know the cult following of these vehicles. It took her 15 minutes to make things right, and instead of owing $2,5k, they paid the vehicle off, and put a little bit of compensation in my pocket for my troubles.
Like I mentioned, this all happened on a Friday afternoon right before 5pm, and the vehicle was completely paid off that following Tuesday morning. I'm sure I could have gotten more out of them, but I wasn't trying to be greedy over the whole matter. I just decided to call it good since I wasn't going to have to pay anything out of pocket for the cruiser.
Now I have to move on to the next hurdle, and that is getting my "out of pocket" expenses back from the insurance company, of the person who admitted fault to the accident. Since fault was admitted, his insurance company, has is not wanting to cooperate with what is going on, and pretty much told my agent & I, that if their is any funds left over after the subrogation process, they will reimburse me.
www.cargurus.com
www.cargurus.com
