Rising Sun Versus Outback Imports
I will have to be breif (sort of) in my response to this excellent thread that has deserved attention for some time now, as I am about to depart on a three month honeymoon/climbing trip in Moab and Yosemite. And we litterally leave in a couple of hours. I purchased a 1988 HJ61 VX from Rising Sun Imports last summer, despite being warned that he would nickle and dime me to death by another cruiser owner. When I purchased the vehicle all leafspring bushings were worn to the point that it definetly affected the steeing, which is a real concern when you work and drive the roads of Fort McMurray. Despite the fact that his mechanic at (ATEB, who by the way are an excellent cruiser mechanic shop in the lower mainland) advised Michael to replace them. Somehow the truck passed inspection through another shop and it was up to me to pay to have the bushings replaced ($350.00) though he did give me the bushings (old man emu $110.00 aprox.) The cruiser mechanic I use in Calgary Pro-active Automotive also very good could not beleive the truck passed inspection with the condition of the bushings. I also did not get the roof rack ladder that I have a written contract for or the bullbar that we had a verbal agreemant on.(my fault for not getting it in writing), the fuel tank was not full as promised on the internet site, only some of the belts were replaced (outback replaces all of them no matter what the condition), windsheild washer fluid was nearly empty, ect, ect. These may seem like small details but that do add up on top of the larger details I mentioned earlier. In short Michael knows his vehicles very well it is unfortunate that he puts money before reputation as a trustworthy importer, as this will inevitably have the reverse affect. When I tried to contact him about these matters he would not return my phone calls or emails. Until I got frustrated and threatened to take legal action, his response to this was to offer me $100.00 for the bullbar(an apropiate amount) to which I still have not received two months later. My wife is now purchasing a corolla from Marko at OUTBACK and we have full faith in his maintenance package as well as his knowledge and patience when choosing the right vehicle. This is obviously just my own opinion but my money as well as all my friends in the climbing community and oil gas industry will go to Marko at Outbacks. I wish I could read any responses to this but I have to go.(I will try on the road) P.S. anybody know a good mechanic shop in Moab for a wheel alignment?
I will have to be breif (sort of) in my response to this excellent thread that has deserved attention for some time now, as I am about to depart on a three month honeymoon/climbing trip in Moab and Yosemite. And we litterally leave in a couple of hours. I purchased a 1988 HJ61 VX from Rising Sun Imports last summer, despite being warned that he would nickle and dime me to death by another cruiser owner. When I purchased the vehicle all leafspring bushings were worn to the point that it definetly affected the steeing, which is a real concern when you work and drive the roads of Fort McMurray. Despite the fact that his mechanic at (ATEB, who by the way are an excellent cruiser mechanic shop in the lower mainland) advised Michael to replace them. Somehow the truck passed inspection through another shop and it was up to me to pay to have the bushings replaced ($350.00) though he did give me the bushings (old man emu $110.00 aprox.) The cruiser mechanic I use in Calgary Pro-active Automotive also very good could not beleive the truck passed inspection with the condition of the bushings. I also did not get the roof rack ladder that I have a written contract for or the bullbar that we had a verbal agreemant on.(my fault for not getting it in writing), the fuel tank was not full as promised on the internet site, only some of the belts were replaced (outback replaces all of them no matter what the condition), windsheild washer fluid was nearly empty, ect, ect. These may seem like small details but that do add up on top of the larger details I mentioned earlier. In short Michael knows his vehicles very well it is unfortunate that he puts money before reputation as a trustworthy importer, as this will inevitably have the reverse affect. When I tried to contact him about these matters he would not return my phone calls or emails. Until I got frustrated and threatened to take legal action, his response to this was to offer me $100.00 for the bullbar(an apropiate amount) to which I still have not received two months later. My wife is now purchasing a corolla from Marko at OUTBACK and we have full faith in his maintenance package as well as his knowledge and patience when choosing the right vehicle. This is obviously just my own opinion but my money as well as all my friends in the climbing community and oil gas industry will go to Marko at Outbacks. I wish I could read any responses to this but I have to go.(I will try on the road) P.S. anybody know a good mechanic shop in Moab for a wheel alignment?