JUNE 4: ORDER #: 4829 placed via website - Land Cruiser Heaven Leather Steering Wheel Cover (LCHSTW-01) for $160.00 USD
JULY 12 (11:40 am): E-mailed LCH - Advised that it has been over 30 days since my order was placed.
JULY 12 (12:08 pm): Response from LCH Client Relations - "... will check with the shipping manager and get back to you by the end of business today"
JULY 20: E-mailed LCH - 46 days since order was placed and paid for, 8 days waiting for a response from shipping manager.
JULY 22: Response from LCH Client Relation - "... I will check on this immediately and have a reply for you by the end of business today."
JULY 23: Received response from Client Relations - ".. We are currently out of stock on the dark brown steering wheel cover, would the OEM Factory Tan work.."
(On June 4th we had spoken and confirmed that Dark Brown would be the correct color choice for my 40th Anniversary)
JULY 23: Response from LCH Client Relations - "..I actually may have one coming back, customer ordered the wrong color never tried to install it so I may have one quickly. I will keep you updated..."
JULY 29: E-mailed LCH - Followed up on whether it came back in stock from a return.
AUG 8: E-mailed LCH - 65+ day since initial order, no response since July 23.
AUG 12: Posted on IH8MUD, because 69 days.
JULY 12 (11:40 am): E-mailed LCH - Advised that it has been over 30 days since my order was placed.
JULY 12 (12:08 pm): Response from LCH Client Relations - "... will check with the shipping manager and get back to you by the end of business today"
JULY 20: E-mailed LCH - 46 days since order was placed and paid for, 8 days waiting for a response from shipping manager.
JULY 22: Response from LCH Client Relation - "... I will check on this immediately and have a reply for you by the end of business today."
JULY 23: Received response from Client Relations - ".. We are currently out of stock on the dark brown steering wheel cover, would the OEM Factory Tan work.."
(On June 4th we had spoken and confirmed that Dark Brown would be the correct color choice for my 40th Anniversary)
JULY 23: Response from LCH Client Relations - "..I actually may have one coming back, customer ordered the wrong color never tried to install it so I may have one quickly. I will keep you updated..."
JULY 29: E-mailed LCH - Followed up on whether it came back in stock from a return.
AUG 8: E-mailed LCH - 65+ day since initial order, no response since July 23.
AUG 12: Posted on IH8MUD, because 69 days.
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