So, just when you think the world couldn’t be any more ridiculous here’s another example.
So I recently purchased a brand new LC200, they made me fly out there, almost 3 hours each way, and drive a further 2 hours each way from the airport to where they were located.
I see it, I buy it and fly home. I completed all the paperwork there.
In short I told them I was in an extreme rush to get the documentation so I could register it in my home state. They don’t allow temp plates in my home state. They still told me I had to pay them $200 for temp plates, even though it was being shipped by freight from their parking lot to my home. And even now I can’t use the temp plates here, it’s illegal to do so.
Anyways I need the title or confirmation of ownership cert to register it here, until then it’ll remain off the road. They told me they processed the paperwork to their states DMV at the time of sale and to be rest assured. I called Monday to confirm, no answer, emails, phone calls, no replies. It was just like ‘we got we we wanted out of the sale now we are done with you’
No replies, I contact the general manager, still no replies. I even started contracting the state DMV asking was anything sent in, they said nothing! They told me all this time it could be electronically sent, and it’s instant, and I’d have my letter in the mail after that. A
Week passes and still they are sitting on their asses while I scramble running to work, then leaving to run and drop the kids to daycare and then scrambling back to work again and leaving early to collect the kids etc as my wife doesn’t have the use of the LC
So it’s just been complete neglect and incompetence and lack of care from them. So today I got an email from the dealer asking for an ‘anonymous internal review’ and I said what I had to say...this is where it gets crazy
An hour later the sales man is on my business web page leaving multiple bad reviews about the business I own and where I work as an employee. I called him and he picked up the phone, I said it’s me and he hangs up. So I called his boss and she’s telling me ‘well he’s upset because of the review’. So she’s defending him?
Basically it’s fraud and slander and harassment and he’s found out where I work from the Toyota paperwork I completed.
The general manager still wouldn’t reply to me so I called Toyota North America HQ and reported it.
What would you do?
Isn’t this crazy? Nobody is accountable these days and suddenly he’s a victim here
Meanwhile he’s left 12 other businesses reviews, all 1 stars, he even left a 1
Star review on a business cos they gave him the wrong sandwich and he had to wait 20mins for a new one
His incompetence has literally cost me days...and a few thousand in lost income
What would you do? Shouldn’t my files be protected and confidential info?
So I recently purchased a brand new LC200, they made me fly out there, almost 3 hours each way, and drive a further 2 hours each way from the airport to where they were located.
I see it, I buy it and fly home. I completed all the paperwork there.
In short I told them I was in an extreme rush to get the documentation so I could register it in my home state. They don’t allow temp plates in my home state. They still told me I had to pay them $200 for temp plates, even though it was being shipped by freight from their parking lot to my home. And even now I can’t use the temp plates here, it’s illegal to do so.
Anyways I need the title or confirmation of ownership cert to register it here, until then it’ll remain off the road. They told me they processed the paperwork to their states DMV at the time of sale and to be rest assured. I called Monday to confirm, no answer, emails, phone calls, no replies. It was just like ‘we got we we wanted out of the sale now we are done with you’
No replies, I contact the general manager, still no replies. I even started contracting the state DMV asking was anything sent in, they said nothing! They told me all this time it could be electronically sent, and it’s instant, and I’d have my letter in the mail after that. A
Week passes and still they are sitting on their asses while I scramble running to work, then leaving to run and drop the kids to daycare and then scrambling back to work again and leaving early to collect the kids etc as my wife doesn’t have the use of the LC
So it’s just been complete neglect and incompetence and lack of care from them. So today I got an email from the dealer asking for an ‘anonymous internal review’ and I said what I had to say...this is where it gets crazy
An hour later the sales man is on my business web page leaving multiple bad reviews about the business I own and where I work as an employee. I called him and he picked up the phone, I said it’s me and he hangs up. So I called his boss and she’s telling me ‘well he’s upset because of the review’. So she’s defending him?
Basically it’s fraud and slander and harassment and he’s found out where I work from the Toyota paperwork I completed.
The general manager still wouldn’t reply to me so I called Toyota North America HQ and reported it.
What would you do?
Isn’t this crazy? Nobody is accountable these days and suddenly he’s a victim here
Meanwhile he’s left 12 other businesses reviews, all 1 stars, he even left a 1
Star review on a business cos they gave him the wrong sandwich and he had to wait 20mins for a new one
His incompetence has literally cost me days...and a few thousand in lost income
What would you do? Shouldn’t my files be protected and confidential info?
