Just happened to my 2000 (act '99mfg) with 150k on the clock. AAA locksmith came out & said the cast shaft broke. 2 days to get new one and then he puts in & has same prob, locks with key in, but not out! Disabled the lock so I can drive. Spoke to him tonight, he thinks the part is defective. I was thinking the same thing about it being out of sync, i.e. rotated 180. Could you describe how you can put the shaft in 180deg, or better yet a picture so I can steer him in the right direction. This has been gong on for over a week!
Thanks
PS. SHOULD HAVE READ A LITTLE FURTHER I SEE THE ROTATION ISSUE.
do u have aaa premier, if so they will contribute $150 for locksmith as well.