Placed an order with Baller Bolts on 5-30-14, got a confirmation e-mail almost immediately with a link to check the status of my order...all's good. June 13, haven't heard anything from them, go to website to check status...says 'in process'. Sent an e-mail on 6-13 to ask the status with the 'sales' department...is this order still pending or is it cancelled?? No reply...Went to website today, July 9th...'status' is blank now, but the order still shows everything I ordered as if it is still pending. So...go to google and find this is VERY common with this company from 2012 onwards. Sent another e-mail to cancel my order, but I'm sure I won't hear back from them. Since my credit card info is still in their system, I called the bank to cancel this card and have a new one issued. On some of the many websites that have angry customers warning potential buyers, some have said that they finally got their orders after 6 months! Yet they still had NO communications from this company letting them know anything. There is no phone numbers, only an e-mail address. Just wanting to warn any potential buyers on here...they have some pretty cool products on their website, but beware...you may never get what you order...or you may get it 6 months or more later.
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