Bad experience with Mosley Motors, dragged out over 6 months. caveat emptor.

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This the first time I have had to call anyone out on the internet, and I believe the first time anyone has questioned my integrity in my life.

I am here with the full realization that this is risk to my reputation and livelihood by coming in here and am handing you an open microphone to defend your position and accusations. Use it.
 
Will someone please request a clarification from Brian privately and post it here for all to see? Or send it anonymously if you’d like to stay away from this s***show.

I am willing to pay for your time
 
I came to this thread to show what it looks like to deal with a toxic customer from a small business owner’s perspective and how it creates salty vendors, higher prices, more red tape, more pop-ups checkboxes, and less lenient terms and conditions.

We are still going to go there, but if you can convince me I am wrong, I will apologize to you publicly and then ask the community how I can regain their trust.
 
David (Brian) ordered several parts for an LS swap including a radiator & fan shroud, power steering hose, and AC hoses.

Right away, I had to refund his AC hoses because I don’t sell hoses locally. We already discussed this, but he ordered them anyway. This is a major theme where he invites himself into your sphere and then feels entitled to waste your time and money.

He became upset when he asked to return a wiring harness, and I told him there would be credit card fees and shipping deducted from his refund.

He said if there was a restocking fee he would charge it back the difference and says he never would have bought any of my parts but he wanted to support the shop.

I try to explain how not only has this cost me all of the time helping and handling his order, but will also cost me credit card processing fees. His response: not my problem. He is going to charge back everything that I have not refunded him. I remind him of the terms and conditions under which he made the purchase. He again says those rules don’t apply to him.

He tries to turn this into a schedule issue and says it took too long. This actually his his fault as he had been calling Howell repeatedly and meddling with the order. When I received the harness, he even insisted it wasn’t his because they told him his wasn’t ready yet. Wtf?

We get into a temper tantrum at this point. He has threatened a chargeback, which for me means we are through working with each other. I offer to give him a 100% refund, no fees deducted, IF he brings me all the parts back and we part ways for good. He does not take me up on this offer as some of the parts are already installed and he does not want to have to find new parts.

At this point, he has only a radiator and PS hose left from his original order, and is still waiting on the fan shroud. I decide to terminate our relationship, tell him I cannot fulfill the rest of his order and am also refunding the shroud in addition to the harness and the AC hoses.

This is when he completely loses his sh*t.

To be continued…
 
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I came to this thread to show what it looks like to deal with a toxic customer from a small business owner’s perspective and how it creates salty vendors, higher prices, more red tape, more pop-ups checkboxes, and less lenient terms and conditions.

Truth. This is exactly why I care less and less about the Land Cruiser “community” every single day.

This is exactly why I left the public side of the this community and no longer have any interest in assisting anyone who contacts me “wanting” something…

My response now….



I, too, have been privy to the background of the current “discussion” being, unfortunately, aired publicly here. I figured this guy would be smart and just move along. Because he does not have a leg to stand on. Not even a peg-leg.

And it’s a bunch of pablum; A bunch of BS that is absolutely being used in a harmful manner.

I’ve known Cam since 2004. That’s 18 years of knowing him, buying s*** from him, selling him s*** when I sold s***, wheeling with him, and being lucky enough to call him my friend and colleague in the Land Cruiser world.

In all of that time, I have never seen, heard, or experienced directly or by proxy, any of the things being discussed here. Not once. ****ing ever.

I’d like to think this thread can end now. I hope that’s the case and the OP can get on with life.

If anyone would like to discuss Cam’s scruples, dedication to doing good work and providing good services to his clients, or anything else associated with his character, please feel free to contact me. I’ll give you my phone number and we can chat about it.
 
Truth. This is exactly why I care less and less about the Land Cruiser “community” every single day.

This is exactly why I left the public side of the this community and no longer have any interest in assisting anyone who contacts me “wanting” something…

My response now….



I, too, have been privy to the background of the current “discussion” being, unfortunately, aired publicly here. I figured this guy would be smart and just move along. Because he does not have a leg to stand on. Not even a peg-leg.

And it’s a bunch of pablum; A bunch of BS that is absolutely being used in a harmful manner.

I’ve known Cam since 2004. That’s 18 years of knowing him, buying s*** from him, selling him s*** when I sold s***, wheeling with him, and being lucky enough to call him my friend and colleague in the Land Cruiser world.

In all of that time, I have never seen, heard, or experienced directly or by proxy, any of the things being discussed here. Not once. f***ing ever.

I’d like to think this thread can end now. I hope that’s the case and the OP can get on with life.

If anyone would like to discuss Cam’s scruples, dedication to doing good work and providing good services to his clients, or anything else associated with his character, please feel free to contact me. I’ll give you my phone number and we can chat about it.

Dude. I don’t even know you. Jesus you guys are nutty.

Say whatever y’all want to though. I’ll just keep fielding my messages privately. That will be all.
 
Dude. I don’t even know you. Jesus you guys are nutty.

Say whatever y’all want to though. I’ll just keep fielding my messages privately. That will be all.

We are not nutty.

We respect each other— the life long friendships, relationships, colleagues, we’ve developed in this community for a very long time…. Way before you even knew what a Land Cruiser was.

Coming in and trying to **** someone over is why I’m here. And why I’m responding. Like I said, I don’t usually engage in this crap because the people getting it usually deserve it. Not this time. Not even close.

I’ve seen what you’ve written publicly and the smear campaign you’ve engaged in the Memphis area. You sir should be ashamed of yourself.

You need to move on.
 
We are not nutty.

We respect each other— the life long friendships, relationships, colleagues, we’ve developed in this community for a very long time…. Way before you even knew what a Land Cruiser was.

Coming in and trying to f*** someone over is why I’m here. And why I’m responding. Like I said, I don’t usually engage in this crap because the people getting it usually deserve it. Not this time. Not even close.

I’ve seen what you’ve written publicly and the smear campaign you’ve engaged in the Memphis area. You sir should be ashamed of yourself.

You need to move on.
Dude. This isn’t a daytime soap opera. Jesus Christ. you three have got to be the 3 most self absorbed, cringey people I’ve ever met in any car community. It’s wild reading the words, and realizing that was typed out by a functioning adult. Dude. You’re so so important. Everyone loves you and respects you. You are special. Ok. Happy? Can you stop talking to me? I should be ashamed of myself. I seriously can’t tell if you are trolling me right now or not. It’s getting to that point here. I stg Ashton Kutcher is about to post next on this thread 😂
 
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I’m sure there will be more posted after this, filled with plenty of gotchas and zany tales, but again I will field anything privately via here or fb if I haven’t already spoken to you. Y’all have a good one. caveat emptor. Signing out.
 
We are not nutty.

We respect each other— the life long friendships, relationships, colleagues, we’ve developed in this community for a very long time…. Way before you even knew what a Land Cruiser was.

Coming in and trying to f*** someone over is why I’m here. And why I’m responding. Like I said, I don’t usually engage in this crap because the people getting it usually deserve it. Not this time. Not even close.

I’ve seen what you’ve written publicly and the smear campaign you’ve engaged in the Memphis area. You sir should be ashamed of yourself.

You need to move on.

I'm curious why you need to hide in pm's?

You started the thread, finish. Jesus Christ what a skirt wearing little girl.
 
I do not believe the respect is deserved to dignify the bickering and arguing. I can acknowledge where he’s coming from, but the thing here is. I flat out just don’t care to. I started this thread omitting him from the thread, he had his pals come post, try and personally “attack me” or whatever, and give off hand accounts of whatever. He gave an explanation that omitted a lot of things in order to save face publicly. Do what you gotta do. Take what you will from reading through this. I’m not here even trying to defend myself. Because why? It doesn’t matter. If you really care to learn more, pm me if you want. At this point it’s just pure internet drama now and it’s getting pretty stale. This goes away with a click of an x on the browser, because it is not real life. It’s the internet. That said, if you get the s***s at a Taco Bell location, you’re going to tell people about that Taco Bell location. I’m assuming this is my personal vendetta or whatever.


The whole point is no one ****ing cares. If they really care enough they’ll ask. If not, this thread is just some guys yelling at another guy and the other guy screenshooting it and sending it to his friends. Over very small dollar values. Simple enough.
 
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I do not believe the respect is deserved to dignify the bickering and arguing. I can acknowledge where he’s coming from, but the thing here is. I flat out just don’t care to. I started this thread omitting him from the thread, he had his pals come post, try and personally “attack me” or whatever, and give off hand accounts of whatever. He gave an explanation that omitted a lot of things in order to save face publicly. Do what you gotta do. Take what you will from reading through this. I’m not here even trying to defend myself. Because why? It doesn’t matter. If you really care to learn more, pm me if you want. At this point it’s just pure internet drama now and it’s getting pretty stale. This goes away with a click of an x on the browser, because it is not real life. It’s the internet. That said, if you get the s***s at a Taco Bell location, you’re going to tell people about that Taco Bell location. I’m assuming this is my personal vendetta or whatever.


The whole point is no one f***ing cares. If they really care enough they’ll ask. If not, this thread is just some guys yelling at another guy and the other guy screenshooting it and sending it to his friends. Over very small dollar values. Simple enough.

Then delete the thread. Because as you said: no one cares about your $60 problem.
 
Then delete the thread. Because as you said: no one cares about your $60 problem.
Why. This threads existence does everything it needs to do without me even saying a word. Which I’ve admittedly balked on. I’ll do better to no longer reply. The more you three reply the weirder it gets. Like not in a good way. It’s wild that that’s not obvious
 
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This is not a $60 problem and never was. The $60 is just what triggered his narcissistic rage, which is why he is so focused on that number.

The $60 point is the point in history where I got to experience the real Brian. Not the one he plays on social media. But the true narcissist that tries to feed on your soul like a zombie.

If there are any psychologists around, please come in and correct me, but I think I have him pegged.
 
This is why his threats of “last reply” and “bye” are hollow. He can’t stay away. Good or bad, the attention is what he is wired to crave.

That is why every post he makes, every text he sends, every last word in the conversation is slightly incorrect. Because it makes you want to respond.
 
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