I called Serra Toyota two weeks ago with my VIN. I questioned the color and they assured me it would be the same. I get a call last week telling me that the part is in. I go to the dealership today to have it replaced and went through the same thing with the service adviser. I asked him to double check and make sure it was the same color. He confirmed that it was. About two hours later I come back to pick up the truck and he tells me that it isn’t ready and that I was right, they did send the wrong color. They sent black and my belt is gray. He said they were going to have to call corporate to figure it out ?? Wtf. He said he would call me next week when the new belt arrives.
On a side note .... a salesman at the dealership asked me what size motor was in the 200
Stuff like this is why I haven't done this recall yet. Did you think about trying Hoover instead of Serra?