Well, as an officer of over 26 years now, I would have to says, outside of commercial vehicles, I never have written that ticket. It sounds like the ticket is just a "warning" and is equipment related and something you should fix. Most insurance companies have full glass coverage for your vehicles for a few extra dollars added to your coverage. I buy it for all my vehicles, they don't care how the glass was broken either. That said, chips and small dings in the glass are not issues, they can be repaired as well through the same glass coverage. No deductibles either... At least I have never had one...