indycole
GOLD Star
I think it took around 2 hours. I left the invoice on my desk at work but will update when I get it on Monday. I have no idea why it was suddenly ready for my truck... perhaps model year differences?
The Incredible Case of the Disappearing Recall (1 Viewer)
- Thread starter Bob Frame
- Start date
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I think that's the case. Some early info on this from @Eric Sarjeant indicated there was some variability in the type of work done based on model year.
That's part of the confusion with this recall. Some get the parts/fix and some don't. Some dealers know what's going on and some don't. My dealer has been clueless on parts and timing since last December, even while some vehicles elsewhere have been fixed. Sill the same recall. There is some variability in exactly what work is done based on model year (I think), but it's all for the same purpose.
Replaced the passenger front seatbelt. Took about 2 hours with a wash and vac.
Your attitude maybe? That or your dealer is uninformed. Have your called other dealers to see if they could do the recall?
- Thread starter
- #46
I've called Lexus Customer Service and was told by them that parts were not available. Given this, I don't think the issue is my dealer.
Sac...are you waiting for the recall? Or has yours already been fixed?
I just got the recall done , couple of hours , they said it just happened, and I was only the 2nd one at that dealership, i think the recall came before a solution was found , though it’s strange , just the passenger seat belt .....
turbo8
Supporting Vendor
Got mine done on Friday, they gave me a RX350 loaner for the day.
I also previously removed the engine covers and the stock skids, they wanted to charge me 2 grand to install new ones and $80 to install a new cabin filter...
I also previously removed the engine covers and the stock skids, they wanted to charge me 2 grand to install new ones and $80 to install a new cabin filter...
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I haven’t even called or checked yet. My airbag light shows up when a passenger is in the seat. If it wasn’t illuminating then it’d be a different story.
- Thread starter
- #50
Thanks for sharing this. I'll call dealer on Monday. I did notice that this shows a different "Recall #" than mine...however this being a Toyota and mine being a Lexus may account for this. They do share the same NHTSA number so it seems as though these are the same recall.
turbo8
Supporting Vendor
Go to drivers.lexus.com and check your vin. I just had my 09 LX fixed.
- Thread starter
- #53
Thanks, looks like the fix is available. Will call the dealership when I get back from vacation.
- Thread starter
- #56
Looks like the log jam has been removed. I have an appointment for next week.
mcgaskins
SILVER Star
Wow - both my local Toyota dealerships are booked solid through 9/4 which is the very first available appointment.
- Thread starter
- #58
This still seems like an improvement over where we were, i.e., "No Remedy Available".
bloc
SILVER Star
Or, they don’t trust this work with just any tech. I’m sure if anyone in the building could do it this would happen much more quickly, given the low numbers of cruisers and LXs that need addressed.
- Thread starter
- #60
I thought the boottleneck was parts availibility, but your theory is plausible.
