warrenty
i agree. contact the local regional sales/service department and raise hell.
believe me, it will work wonders. the last thing they want is a non-repeat customer.
i had a wheel bearing problem with a 1989 toy picku p, and after three or four times back to the dealer, where i could see them rolls their eyes when i was walking through the door, i called the regional office. the next day, the service manage from the dealer sheepishly called me, apologized over and over again, sent some one to pick up my truck, and give me a free loaner. it was in the shop for two weeks, most of the time waiting for some one from another dealer who had seen the problem before to come and fix it. in the mean time , i beat the hell out of the isuzu they gave me.
finally fixed it, and gave me a coupon for 500 bucks off a new car purchase, which i gave my mother.
i was happy, thats why i still deal with them. 26 years of buying cruiser parts, and i am finally buying my new fj from them.
the even call me "mr. when i go in. have not been called mister so much since i was arrested ( not convicted ) of illegal dumping in another persons dumpster.
i agree. contact the local regional sales/service department and raise hell.
believe me, it will work wonders. the last thing they want is a non-repeat customer.
i had a wheel bearing problem with a 1989 toy picku p, and after three or four times back to the dealer, where i could see them rolls their eyes when i was walking through the door, i called the regional office. the next day, the service manage from the dealer sheepishly called me, apologized over and over again, sent some one to pick up my truck, and give me a free loaner. it was in the shop for two weeks, most of the time waiting for some one from another dealer who had seen the problem before to come and fix it. in the mean time , i beat the hell out of the isuzu they gave me.
finally fixed it, and gave me a coupon for 500 bucks off a new car purchase, which i gave my mother.
i was happy, thats why i still deal with them. 26 years of buying cruiser parts, and i am finally buying my new fj from them.
the even call me "mr. when i go in. have not been called mister so much since i was arrested ( not convicted ) of illegal dumping in another persons dumpster.